Wendy's — Restaurant in Providence

If you aren’t taking advantage or the app ordering ahead then your just wasting money. Normally I’d get 2 Jr. Bacons, a small fry and a value Diet Coke. That’s around 4-5$. If you use the app you can add “Offers”. Tonight I added an offer with my Mobil offer that got me a FREE Classic Chicken Sandwich (normally $4.79) with a Mobil order, so I got a junior bacon at $2.04. But it gave me an option to make it a meal so I did. So instead of $2.04 for one burger I added a 4 piece nugget, medium fry and a small Diet Coke for a total of $4.79 😂. Plus I get them boo books cause they never expire for 1$. 2 junior frosty s is just shy of a medium frosty so do the math.

So... Junior Bacon Cheese Burger Classic Chicnen Sandwich Medium Fry 4 Piece Nugget Value Diet Coke For $4.79...that enough for two people.

Also recently placed an order for 11 boo books on Mobil app and I got here and they didn’t have any. The manager called me and said I can grab them at her other store. The books were for a party unfortunately we didn’t have cause of Covid.

Thank you...

The order consistency here leads me to believe that both bacon and dipping sauces come out of employee paychecks because this location has not put bacon on ANY baconator that I’ve ever ordered and it’s getting very old. 9/10 times I’m given a COMPLETELY different burger then have to go back through the line to get another baconator with AGAIN NO BACON. I’ve allowed this on multiple occasions because I understand I’m paying for convenience not perfection but this is literally ridiculous. On top of this less than mediocre service, the window employee at night with the numerous facial piercings is one of the least pleasant individuals I have EVER professionally dealt with. She is argumentative about handing out dipping sauces at the window even if you have fries and nuggets, it’s genuinely ridiculous. At the end of the day I’ve chosen to never use this location again though I do hope Corperate is able to improve the management...

Horrible customer service. Stole my daughter cell phone. The “manger” working at 3:30 on 11/18/24 at the Eddy St location was very unprofessional. She Hung up on me when I tried to talk to her about it. I called back. She answered and hung up. I tried calling back again. And they didn’t answer my calls again. She told me all lost property gets thrown away after 24 hours. So they said they threw my daughter iPhone away. Even though I tracked it to the store and then the tracking just disappeared. I do not believe that there is a 24 hour policy. I called right away told them I could not get back to Rhode Island for a couple Of weeks due to being from out of state. They said ok. They would hold it. They didn’t tell about this 24 hour policy when I called and talked to them. They are...