I had a couple really good, valid coupons I received in the mail. When I ordered I was told they don't accept coupons at this location. I have previously used coupons at that location. They accepted them with no issues then (roughly 1-1.5 years ago). I get policies change but there is no signage or notices posted in the restaurant that state they no longer honor coupons at this location. The app also does not state that this location does not honor coupons. I really would have appreciated knowing that information before hand because I would not have suggested going there for dinner if I would have known they no longer accept coupons and I would be spending way more than I intended on dinner for my family of 5. I feel like Subway could add and maintain a list on their website or app of their stores and franchises that do not honor coupons. At the very least they could have a list of the local stores that won't take the coupons listed on the local coupon mailer. I am also slightly off put by the somewhat recent change of putting the steel covers over the meats and cheeses. You can no longer see them and it kinda bothers me because I can't see if that meat is a funky color or if there is mold on the cheese before my sandwich is even assembled. I get it is probably a necessary safety precaution to ensure the ingredients stay at the proper temp and probably prevents bacteria growth but again it has been uncovered for years. What is the big deal now and why aren't Subway coupons that are being circulated locally honored at the local franchises? Why bother wasting the time, money and trees to circulate coupons that will not be accepted by...
Read moreI haven't been to Subway for a long time. So I asked what kinds of bread were available, the server said, white and cheese. I thought I had misunderstood, so I ask again. The answer, white and cheese. I said I'd guess I'll take cheese. I ordered my sandwich and checked out. Both of the servers were not friendly at all. As I walked away, w/a different view of the counter, I noticed there was a list of 6 or 8 bread choices. Curiously, I wasn't told any of that. Unfriendly, not...
Read moreTonight we pulled into the parking lot. There was a girl(employee) setting in her car, on her phone smoking a cigarette. Once she realized we was pulling in she immediately got upset with the fact we was pulling in for food. No one else was in the parking lot. She acted as if we was an inconvenience. Sorry we’re sorry we tried to give you business and ruined your smoke break. If it’s a staffing issue I’m sorry. But it’s not very professional to make customers feel like an...
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