Dairy Queen (Treat) — Restaurant in Rock Falls

Worst Dairy Queen I’ve ever been to, based on one experience. There are no chocolate chips and hardly any cookie doh in my chocolate chip cookie doh blizzard. There were two tiny cookie chunks in the mint Oreo blizzard. When I gave it back, they said there is no refund. I brought two full blizzards inside from the drive through, waited for them to talk to a manager, and they said I’d have to talk to a manager the next day...? They offered to remake the mint Oreo Blizzard, but didn’t. They started criticizing and said the chunks get blended. Terrible service. This isn’t a difficult job, I’m not sure why there was an issue. They also don’t give receipts unless you ask for one. $5.19 wasted on two...

I've been coming here since I was a child. I would say recently within the last year they started making there Mr. Misty's the lazy way. I finally had to say something today after ordering a Mr. Misty float. They literally fill the thing with ice and spray tarty cherry flavor on one side only. For some reason I don't remember them making them this way so I asked why? I explained to her that when she makes them that way they're so tarty on one side you can't even eat it and the other side is just plain ice. And you really can't mix a float so...............????????? Management! Please help! Train your workers properly so they can produce product like your franchise...

We ordered 3 blizzards and a small ice cream. We're decided to go in, foolishly thinking it would save had and time as there were 3 cars in the driver thru line. 1/2 hour later many more cars had gone through been served and left, we were still waiting. There was 1 person serving front 2 serving drive thru. People after us in the take out line got their ice cream with an apology. I got stared at when I said I was missing the last cone. Oh and excuses that there was only one employee on front. Does explain the wait. But does not explain why people whoo ordered after me got their order...