Gravy Boat — Restaurant in Rome

What happened to The Gravy Boat?!? It used to be one of my family’s favorite places. For more than a year, they are routinely out of things. Can’t blame this on Covid or tariffs. Someone isn’t ordering food. Today (a Saturday) at 8am, there was not one person in parking lot. I was the only car in the drive thru. It took them 30 seconds to respond to the speaker. They were out of cups! What?!? They always charge extra for a credit card. Take cash! I pulled around and saw three people inside. Noone came to the window, so I started reading the handwritten signs on the window. Here’s one, “We will not accept your sweaty boob money - Management”. Well, ok. I looked inside and saw the team member mash a handful of scrambled eggs on a crumbly flat biscuit. I thought, “Oh no! Whose biscuit is that?!?” I looked around for other customers. There weren’t any, so I realized THAT was my biscuit.” Still, no one came to the window. They didn’t say HEY or ask for my money. I just watched them ignoring me. Kinda felt bad when I drove away because they cut the crumbly biscuit and mashed a handful of eggs, but this situation was not going to get better. Gravy Boat management, you need to pay attention. There’s a reason why your once bustling business is now...

Visiting Rome for the day and wanted a quick breakfast that wasn't from a big chain restaurant. I was hoping The Gravy Boat would be similar to a Martin's, but I was severely let down. I got the Gravy Boat meal, which consisted of two eggs, a biscuit, gravy, and I chose steak for my meat, as they were out of bacon and sausage. It took 50 minutes to get my food, which feels like an eternity when you’re stuck in a drive thru. Their only explanation was, "Well, everything's made to order," as though the wait was the most normal and justifiable thing in the world. I'm just thinkin' an establishment that operates solely through a window needs a better service/cooking strategy if it's routinely taking them 50 minutes to get orders out. Anyway, the food itself was kinda gross and not worth the wait. I wouldn't go back if it had taken 5 minutes. The biscuit itself was pretty good, but the gravy tasted like a severely watered-down packet, the steak was gristle-ee and chewy, and the eggs were just... odd. I love giving hole-in-the-wall restaurants a chance, but this just ain't it. Personally, I recommend you skip this one in favor of a different local establishment or even (and it hurts me to say) a chain restaurant. Chick-fil-A won't do...

Always heard great things about this place, and its been a staple in Rome for a long time and everyone has seemed to have gone there. We finally were able to make it there early enough, 9am to be able exact, for our very first trip to the Gravy Boat. We ordered a country fried steak biscuit, and a bacon egg and cheese biscuit. The first encounter with the workers was already disappointing, they were rather rude with the way they talked and looked at us. Maybe they were just having a bad day, not sure. We received the 2 biscuits after 15 minutes of waiting, assuming they had to cook everything fresh to order. Unfortunately, that was not the case at all. The biscuits were barely warm, and very dry. The country fried steak was over-cooked to where the outside that was fried, was mostly black. The bacon egg and cheese, turned out to be a sausage egg and cheese, and the sausage was dry and stale. The best part was just the egg. For $15 worth of 2 biscuits and a single cup of gravy (that tasted like water), we threw the majority of all of it away. I can understand if we had ordered right before they closed, but they dont close until 12 noon, and we arrived at 9am. New management is needed i think. First experience will...