Update: called the store and was offered a credit for the stickers, it felt that every excuse was used but no accountability. I wanted to return the cold meal but they were closing. Will not be back, unfortunately there’s only 3 pizza shops in town so time to pick a different one
The ordering of take out shouldn’t be this hard. The nice ladies who took my order and payment did an excellent job, however management and the kitchen cooks had issues trying to expo orders. When I was given the wrong order I was questioned on what was wrong, I had to ask the front cashier what our ticket number was since they didn’t take my name on order. They didn’t communicate how long the remake would be until they saw me playing on my phone with a box of pizza in my other hand. The manager chastised the cashiers for taking the order with my number instead of the person who packaged/expo the order. I’m 20 minutes past expected pickup and 10 minutes past them placing in my remake. Much to be desired for service. Breading for cheesestix is undercooked and the pizza sat with me while I waited for the remake instead of on the oven or under a...
Read moreLet me explain something, there is a difference in being a good company and being a great human. I was involved in a major car wreck on my way to Stowe Vermont, because of the adrenaline running through me because of the accident I walked away from the crash, the tow driver dropped me off at Village Pizza and when he did Kayla and Emma saw my destroyed vehicle on the tow truck. I went in to get out of heat and ordered something to eat, I stayed a long time but got up and stepped outside so I wouldn't interrupt their business, I sat at a shaded bench in the parking lot waiting on my ride home to Boston, they saw me out there in the heat and invited me back into the air conditioning dining area. They could of ignored this situation but they owned it, checking on me and helping me calm down. If for anything, the clean establishment or the great meals they provide, these people here care about people. I will always be grateful for the concern and care...
Read moreGood food. Reasonable prices. This is where I first tried a cheese salad nearly 25 years ago. Menu and decor hasn't changed much in 25 years so if you are looking for consistency they do a great job. Baklava is a little sweeter than I remember.
Lovely outdoor seating area and plenty of parking. Convenient location close to highway exit. Air conditioning inside. Booth seating. TV with national news was playing on my most recent visit. Restaurant T-shirts for sale. Fountain drinks and bottled beverages. Restroom could use a little updating behind the sink but it was clean and visibly maintained.
*Disclaimer - I worked here over 25 years ago under different management. The current owners did a great job continuing what was...
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