Hardee’s — Restaurant in Russell Springs

Excited to have a Hardees in town. Went this morning to get my fav breakfest item a Loaded Breakfest buscuit. I passed by yesterday and was not sure if they were open to the public. I had seen them training last week and there were cones in the parking lot. With the cones gone and a few other cars in the lot I decied that they must be open. A note on the sign saying now open would have been great. Went through the drive thru. The screens were bright and clear. The speeker was loud and clear. The employee heard me clear. The voice tried to up sale me twice and suggested other items 3 times. A bit much on the upsale. I almost passed up the first window because lets be honest 80% of most windows these days dont have a worker. At the 2nd window my order was ready right away! The girl repeated my order to make sure it was mine and asked if I needed any condiments, and wished me a good day! A 10 min drive to work and I was ready to enjoy my combo. My hashbrows were still hot and crispy! THe Oj was cold and fresh. Now for the Loaded omlet biscuit. The Biscuit was flaky and moist, THe cheese was in the center of the biscuit and not off to the side. The omlet part was a little lacking. Usualy it fills the biscuit and hangs a little off the side. It seems this omlet was down about 1/3. It just did not seem it had enough omlet. I hope to order my fav biscuit meal again with better results. I know it is only their fist week and they are working out the kinks, I hope that they are in Russell Springs for many...

Walked in to the store at 5:00 pm on a Saturday. Restaurant was completely empty of customers. Walk up to the register to order only for the menu boards to be not working and when I asked the girl where their menu was I was met with a slightly annoyed “ we’ll do you have the app”. I shouldn’t need the app when I am standing in the restaurant. We then placed out order and waited much longer than it should have took while the employees all seemed to be migrating to what I would assume is the office. No reason everyone should be in the office when there are customers in the lobby. When we finally got the food the fries were completely burnt and too hard to eat. Every single table looked like it had t been wiped in hours nor the floor swept. This was by far the worst experience I have ever had at...

Just had dinner here. (Sunday at 5:30pm) Husband and I both ordered the same thing. My son got chocken tenders and he said they were good. They appeared fresh. Our double cheeseburgers were dry and cold. Cold enough the cheese didn't evan stick to the beef patties. My husband asked for the double cheese burgers to be remade. When we got them back, we only got single cheeseburgers. Finally, after the third time of receiving food, the patties were so burnt you could hardly eat them. We were incredibly disappointed in...