The Factory Restaurant — Restaurant in Saegertown

Maybe it was a bad day there when I went, but I was heavily disappointed when I went there recently. The food was hit our miss. French toast was very chewy and bland. a person in our party got a steak ordered medium rare, it was well done and very poor quality. The rest of the food seemed to be ok. The staff were overall polite but there were multiple mistakes with our orders as well as check mistakes. I also didn't realize going in that the restaurant was cash only. They do have an ATM in there but it wasn't working. The waitress mentioned that it goes in and out quite a bit. That begs the question of what do you do if you don't have cash on you?

Based on other reviews, I believe I'm in the minority for issues with this place which is good, but I was heavily...

We like to go to Saegertown for a day trip of fun along the creek. Finally decided to try the Factory Restaurant while there. It looks small from the outside - a big antique store is next door. But when you open that door you'll be surprised. Big space, tables are spaced widely apart from nearby rows. We liked what we got so much, my husband who doesn't like chicken at home, two both the grilled and the breaded version (with provolone and really good bacon) home with him. A week later, we brought a friend to try it out. Their potato salad was so good, we took some of that home too. It's yellow, but not mustardy, and not pickle-tasting, so we took some of that home too! I would love to get a breakfast, but won't get up that early to...

Can’t rate the food because we never got served. Tried going there for breakfast. There were only three other families in the restaurant. The waitress sat at the counter, talking to the other waitress. Never acknowledged we were there. At one point she came out from behind the counter talked to another family and refilled their coffee and again never acknowledged we were even there. This went on for 15 minutes before we got...