Sips 476 — Restaurant in Saginaw Charter Township

Looks and advertising are very deceiving. In the attached photo of the coffees, the one on the left is the “iced caramel latte” they handed out, that the employee poured from some form of a pitcher. If you look at their website, the iced latte is supposed to have cold foam and looks nothing like the ones they gave us. The one on the right is the “iced caramel latte” that I had to add mini creamers and sweetener to, to make it drinkable. I have a lot of experience in making and drinking lattes and various coffee, and I can say almost without a doubt that they gave us iced coffee and said it was a latte. This 100% tasted like cold brew with a little splash of milk. It was so watery! If it was a true iced latte, there is no way it would be watery, even iced. They didn’t even put the caramel flavor in! We overheard the staff saying that they “used to measure but they don’t anymore”. On top of it, the “Naan” wasn’t even room temperature even though they claimed to put it through the toasting machine. I got the caprese naan and the mozzarella wasn’t even melted! Not to mention the entire order took 20 minutes to complete-all for cold naan and “lattes” with no flavor added, that I personally believe were just iced coffee.. the girl poured them from a pitcher. In all my years drinking espresso and coffee, not once have I seen an iced caramel latte poured from a pitcher. The worst part was that it was almost $30 for 2 cold, small Naan that took 20 minutes to make, and for some iced coffee that they told us were lattes. We most likely will...

If I could leave less of a star I would. I won't lie my tea was good but I was the only one who didn't get a clear cup and looked like some one bit there nails off and threw em in my drink I was really weirded out. I felt like some one messed with my beverage. The staff was really nice and polite but I can't tell you how many times they messed up or ran out of a beverage in the matter of 7 minutes of being there not very busy. Maybe I'll give it a try again but the slightest thought of some one messing with my food...

I cannot say enough good things about this cafe. We are return customers at least once a week. We have even introduced a few friends to the Cafe because it is that good. The staff is always very friendly and helpful. They have a variety of different choices of food and drink and each one is always impeccable. The maple l-shep is delicious! I never had a toasted crossaint before coming here but it is a game changer. Not to mention how cute and relaxing it is inside and the decor is wonderful! Keep up...