Good food, but lack on professionalism. I call last week and a young woman who id say is new answers. I ask her if owner or manager is available, she says yes and started to speak to another woman, the person who she speaks with ask what is it regarding. I say I got front end damage to my car from a pot hole in parking lot. She relays message and person says in background(I Couldnt Fully Hear) This isnt their parking lot it belongs to VIP services. I then ask to speak to woman who said this and she declined, and said just call VIP services. I ask for # and she says google it, I still have my cool this whole time and I ask the young woman who is this woman, she says the owners wife. I then tell her, it wasnt that I even expect for them to liable but at least be able to talk for some form of resolution, and I told her that the woman showed no courtesy at all to a customer by being fully unwilling to even get on phone. What wouldve been of satisfactory would be me being offered VIP services #, or taking my info and them contacting VIP services on my behalf and then reaching back out to me. Attempt to get a cheap efficient patch up, or anything. Instead I get a manager who happens to be owners wife who was very passive with a customer of years. Also I was very respectful whole time with the young woman, and words I had her relay to manager. This is edit, wording may be confusing, The young woman was professional and was a go between for us. The woman who lacked professionalism was the manager who I was told is owners wife. Clarifying that so young woman isnt put in...
ย ย ย Read moreFirst time my order was cooked to perfection! The second time I ordered seemed to be all new staff and the 3pc Tilapia and fries for 9.99 it was 2 of the smallest Tilapia I ever seen like they cut one piece of fish in half, the third piece of fish was long and clearly not Tilapia. I was disappointed but wasn't worth the trip back to the store. I know it is difficult to stand in the store and check your order especially if you have more than one order but do yourself a favor check your order when they hand it to you. Not sure I will be back. I will review...
ย ย ย Read moreFirst time ordering from here, the food was fantastic, excellent flavor, wings were crisp and juicy, fries had great flavor as well. I ordered through door dash, and I received my order ( 5 miles away) in total time 30 mins from time of order. Food was still hot. Highly recommended this place! I will be ordering again for sure. I ordered the 10 whole wings and a side of fries, didn't give the option to recommend the 10...
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