Domino's Pizza — Restaurant in San Diego

This location is one of the best locations I accidentally went to. Using the app as I was driving home, it sent my order to this location instead of my usual location in RB. When I went to the RB location and realized the mistake, I called and the GM was extremely helpful and offered to call the GM of the RB location to see if they would make my order there. RB wouldn't do it, so this locations GM called back and apologized for the inconvenience, but offered to make a new pizza so it was fresh when I arrived. Amazing customer service and because of this experience, I will likely order from this location...

If you can get the food it’s great, but good luck. We order pizza because it’s convenient, the dominos app seems easy enough, until you get to the final step and then you get an error code. We call the number and all that does is take you to a call center. We place the same order with them and then at the final step they get a similar error. Finally the call center places us on hold while they transfer us to the store. After 40 minutes on hold we finally gave up. Not sure how a company this large can screw up something as simple as ordering. Mom and pop shops have this figured out, but...

Recently had a poor experience at Domino's on Carmel Valley Rd. Ordered a $116 pizza online, only to be told to pick it up because the driver was on lunch. When I arrived and asked for delivery fees and tip to be deducted, the manager, Jocelyn, got irritated and raised my total to $156, claiming my discount only applied to deliveries. Frustrated by her lack of professionalism and the sudden price hike due to their staffing issue, I left without my order. Very disappointing - Domino's needs to improve their customer service and...