I find there's a lack of great pizza in South San Jose. Amato has been my go to for lack of better choices. It's -really- expensive. The pizza is satisfactory, but I never crave an Amato pizza. When I have people over and order pizza, I order through Amato.
I had a horrible service experience with Amato when ordering takeout last week. The young woman wouldn't let me pay by credit card over the phone ("that's for delivery orders only" - the kind of answer you get from a large company, but why can't a small shop handle this easy request?). My wife went to pick up the pizza with my card, the young woman made an error running the card, and it was declined. My wife drove all the way back home with no pizza (and our party starting). I called and insisted they run my card (the same card that was declined). After the young woman met with a manager to have them agree to run the card, they did run it and it wasn't declined. So my wife made another trip out to pick up our (no longer hot) pizza. I asked to speak with the manager about this experience and the manager was completely unapologetic and unhelpful. She basically recounted the facts of the situation and did nothing to address the fact that my wife made an unnecessary trip.
I believe Amato is active in our community, which I think is very nice. But if you're looking for good pizza in this area, while Amato may be the best of the mediocre pizza, the service experience (at least when we ordered) was -terrible-. And it's...
Read moreHeard about this pizza (quality n expensive)when we recently moved here couple weeks ago. Last night was the opportunity to try it out. I have been trying different local n chain pizza places and eager to taste n compare this with what i had before. And before the pizza itself the chat with the owners already filled me with joy and a friendly atmosphere and you feel connected. The service was great (to go order) and we ordered two different veggie pizzas (spicy n garlic) and everyone in the car was wowed smelling it itself. We ended up eating few slices right away. This is a quality pizza your tummy deserves. And the price? Its all worth for the fresh toppings and portions. Pizza was thoroughly decorated with yummy toppings and no grease. Each sluce is devoured gracefully to please our stomachs. These 2 pizzas easily match 4 or 5 large pizzas at other similar pizza places. We were party of 8 and we were sll full n perfectly met our appetite. Sadly, no left overs ;) and i sold my soul to this pizza place, cant resist!! Everybody voted minimum 8 on a scale 1-10. May be dining in with some wine or drinks in a relaxed mood could easily make it a perfect 10. Try it out and you wont be disappointed. Their logo says “ expect quality “, seriously True!!...
Read moreIt's always great pizza! It's time to update this review (6 years later).
First and most importantly, Amatos pizza is delicious. The sauce is a little sweeter than some others, but the combination of crust, sauce, and cheese makes for an excellent base for your preferred toppings. We keep coming back here, and when we travel abroad, we look forward to having an Amatos pizza when we get back! Yep, I'm addicted :)
This is also a neighborhood/community focused, locally owned small business. Not only do they employ some local teens, the owner is involved and supports local community and individual programs. I know this first hand as Mahmoud supported my wife's fundraising efforts to fight cancer.
There are several tables outside that allow you to bring your dog, although that may not be official, and they have plenty of room to host larger gatherings or booths for more private dining.
I am a committed customer knowing that I get good food, great service, and a commitment to give back to the...
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