Panda Express — Restaurant in San Juan

Waited over 30min for my order of fried rice and Angus beef!!!! Although I noticed that they were busy and short handed, there was absolutely no excuse for skipping my order repeatedly. I witnessed the staff pour rice to several other customers, while my plate was surpassed. After bringing it up to the staff, she "apologized" and said that it'll be out momentarily... It has now been 42 minutes and I have yet to receive my meal. Absolutely no excuse for the lack of customer service! Perhaps I should submit my resume as a restaurant General Manager and whip...

Staff is extremely unprofessional , lazy, and untrained. Couldn’t figure out how to use my gift card and took over 10 mins to figure it out and were giggling about it the whole time Then the one, Christian, took a stack of chairs and blocked off half the dining room and hid behind the trash can and stood there sending voice messages on their phone while the other person working handled a line of 7+ customers. Mind you this was two hours prior to when it was supposed to close. Chow mein is also the worst I’ve ever had and...

I love this Panda Express! The food is always on point and the girls who work there are always kind and give excellent service. I order most of the time with the Panda Express app witch in its self needs much improvement but I’m going to concentrate on the restaurant. They have plenty of parking space right next to SAMS Club so it’s pretty easy getting in and out witch for me is very important since most of the time I’m on my lunch break so I have to get in and out fast. I definitely recommend this...