Dairy Queen Grill & Chill — Restaurant in Scottsboro

I would give less than 1 star if I could! When my husband and I stopped at this location for ice cream there were 2 customers in front of us, everyone else was seated and the young lady working the register did a good job eventhough you could tell she was new. The manager was yelling "Don't take anymore orders until I get caught up!!" and telling people in the drive-thru they would have to come in. She had a cook in the kitchen and a girl on the register. I could deal with her being frazzled about being busy, but since when does a fast food place stop taking orders? Don't you take orders and your customers decide if they want to wait...I mean they paid right?! She was unprofessional and being a poor example for her staff. I received the most pitiful looking sundae I've ever had. I asked politely if i could have nuts, because there weren't any like I requested, she turned her back to me and said loudly "No"!! Really!?! Then followed up with you'll have to wait. Let me just say that the sweet new girl said let me get those for you. Thankful for nice people in the world stepping up for the rude, pathetic excuse for a manager in charge of this location. This...

This place should go ahead and close down. Over the past three months we have came by at least once a week. They have closed the dining room for lack of employees. Only selling ice cream half the time. Today they only have chocolate ice cream and no food. Then to top that off they can't accept gift cards for over 9 months We will not make any special trips to DQ again..Definitely running off your customers. In reply to your response. We were going thru the drive thru. Not inside or outside seating..Food and ice cream is the problem. None was available. This has been going on way to long. Why make a trip over there if you never know if food , ice cream or whatever is available. I believe one time you were...

Went in with our family to eat however was told the kitchen is closed due to having only 2 employees in the building however was told they would try to accommodate us then was told couldn’t get a blizzard again because of staffing issues then when the website stated 5 dollar lunch was extended all day we was told only until 4 we showed them on the website there response was we will contact our manager to correct the issue tried to get the managers name and number naturally couldn’t give it to us we ended up leaving the establishment very disappointed I realize the employees are limited to what there manager let’s them do or instructs them to do however completely unacceptable for a open...