Marco's Pizza — Restaurant in Seabrook

Unfortunately I had to change my 5 star review to a 1 star review because you guys made my 4 year old son sick. My wife ordered a pizza "without cheese" because he has a dairy allergy. The pizza arrived without regular cheese but was covered in parmesan cheese. My wife called up to the restaurant and they informed her that she was wrong and did not specify no parmesan also. So she was forced to buy another pizza and made the exclusive directions to not include the parmesan cheese Even though she's ordered this pizza the same way dozens of times without this happening. So the pizza arrives seemingly without any dairy on it. Well later that night my son had excruciating stomach pains diarrhea and vomiting throughout the night after only eating that pizza. So somehow there was dairy on that pizza. I'm extremely disappointed in this franchise location. We have ordered dozens of times without issues at all. I don't know if there's new management or what but this is completely unsatisfactory. We will no longer be ordering pizzas from...

Last week I ordered a pepperoni magnifico with ham using my phone app. As soon as I pulled into the parking lot my phone showed my order as picked up before I even got out of the car. I went inside and was told they could not see my order on the computer and wouldn't even check the ready rack just to make sure. They were like sorry can't see your order so too bad for you. I was already running late for work so could not stay longer to argue with them. Had really enjoyed Marco's pizza up until that point. Will now have to find somewhere else. Contacted their support later and they declined to even...

One star review for Marco's Pizza on Bayport Blvd (Uber delivery): I had a terrible experience ordering from Marco's Pizza via Uber delivery, which was the only option available. Three different drivers no-showed my delivery, leaving me without my order and no explanation. When I called the store, the employee who answered sounded completely incompetent. Uber eat CS Rep credited 20% and was still being delivered. This level of service is unacceptable. Whoever is the proprietor, I say, What is the dealio chief!? Recap: Trash! First time, Last time….. Update: 100% Refunded...