This subway was out of half the foods we wanted, this is the second time I went in where the person making the food has touched their face and hair, then went right back to making the food without changing gloves. Or one handed took money, never washed hamds, regloved, and went back to making subs. Tonight, he even wiped his nose with the back of his hand and kept going. Then our sub was cold, so we asked for a new one. It was still cold so we asked for a refund. We were told we couldn't get one, just another "free sub" (even though we've already paid and hadn't received an edible sandwich yet). We already had the sub remade twice so we talked to the manager on the phone who was of no help. Just repeating herself. So we were irritated. Then she shows up, makes us another sub herself that was FINALLY warm and then was very snarky to us telling us we almost made her staff cry and never to do that again. All because we wanted a warm sub..or a refund. It wasn't that complicated. I would NEVER recommend this Subway. Mistreatment and poor quality foods.
To top it all off, the manager came out and threatened to call the police on my husband as he was sitting in his car filling out a survey on the poor quality of this Subway. NEVER ONCE DID THEY EVEN ASK...
Read moreWorst service I have ever received at any restaurant in my life!!! It took three times to get the chicken meat in my sandwich warm! Then I was harrassed by the store manager (Teresa Black). I was called "babycakes" quite indignantly, forced to stick my finger in the meat before she would put vegtables on it, then told "Next time you come, you better not upset my employees again". I never raised my voice, swore, or was rude. I used please and thankyou, even while receiving slow and incompetent service. Not once apologized to for making my pregnant wife wait THIRTY MINUTES to get a hot sandwich! Instead told I was upsetting them! Then while finishing something on my phone before leaving the parking lot, the manager came out to my car, and asked if I was leaving soon, because I was "scaring her employees", then threatened she was going to call the police because she was scared of me too (again, never cursed or raised my voice. Quite polite given the circumstances, actually)!!! I have worked at a subway, it's not hard to make a sandwich, and in any retail, you NEVER TREAT A...
Read moreChecked before going there one night and online it said they were open til 9:30, walked in at 9:00 and the high school girl working acted super annoyed. My husband wanted a foot long turkey bacon deluxe sub and she told me they were out of bacon and the only bread choices was flat bread, one six inch wheat and a few rye. I also asked for a steak egg and cheese sub and she had no egg ready to serve and wouldn't bother getting anything from the back to provide us with the subs we wanted. Everything was very picked over for meat choices and we did not get the subs we went there for and nothing was done to remedy the situation. Next time I will go to the Subway in Freedom instead. At least if they have something in the freezer they will thaw it...
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