Neon Moon Tavern — Restaurant in Shepherdstown

Neon Moon. “Under New Management” should have been a good thing; it wasn’t. It was a special night out for my wife and me. So, we gave ourselves permission to splurge on a couple good, pricy dinners. We arrived at Neon Moon around 5:15PM on December 2, 2024. My wife ordered the Rib Eye steak with baked potato and a house salad. I ordered the meatloaf… no meatloaf… I ordered the NY Strip with rice pilaf… no rice pilaf… asparagus and a house salad. We both requested medium rare for the steaks.

The meals arrived at our table about 25 minutes later. My steak was fine, not hot but it was medium rare. My wife’s steak was medium well, not medium rare. Even though the waitress said she could take it back to the kitchen and they would “fix it”, anyone who knows cooking, you cannot “fix” an overcooked steak; at least not without starting all over again. And that only works if they redo both meals otherwise, I’d be eating my steak while she waits for hers. I ended up sharing my steak.

Granted, I didn’t eat my asparagus right away, but when I did get to it, it was room temperature. My wife’s potato had a skin that was so tough on the bottom that it couldn’t even be cut with her steak knife. Oh, and the lettuce in the salads was wilted.

So, whereas my meal was okay (just okay), there was nothing right about my wife’s meal. Management did discount my wife’s meal by, what I guessed was half price. At least we got out of there before...

We just moved up here and were looking to get some quick food with a good variety. I've gotta say I was really impressed. It looks very unassuming from the outside but once you get in it's got a cozy mountain bar feel. It's got an ATM available and the tab is paid digitally from your phone which is a super convenient. The food was unexpectedly great. We ordered steak nachos as an appetizer and when they were brought out it was a literal mountain of nachos. Way more than expected and they were delicious. Really loved the queso and jalapenos. For mains we got the chicken bacon ranch wrap and the mushroom Swiss smash burger with the loaded fries. Both were fresh and delicious and the pub sauce on the burger was so good! The fries are hand cut and topped with bacon and melted cheese. Our server Tommy was absolutely amazing. Super polite and helpful, made conversation and included our daughter in the conversation and made a joke about her footing the bill. He greeted other customers by name when they came in showing he makes an effort to remember them and was very laid back. He mentioned they had just bought the place back a few months ago when we mentioned how good everything was and said they were trying to build the business back up and they are doing a really great job. We will definitely be coming...

edit apparently no more karaoke and there wasn’t any notice given to the woman who hosts it which is so disappointing. Sad to see this place not continue with it. I will not come again since karaoke was the only reason to come here. Especially since the last few months there’s been snow and the building didn’t have any heating last time I went which seems bad for both the customers and employees.

I go to the karaoke night every Monday and it’s always the best time! I’ve also had their fried pickles which were delicious! A very friendly and welcoming place and I don’t like bars but this place is a total blast! Also the drinks are always made so fast and I swear you can’t get a better...