Pizza Inn — Restaurant in Sherman

My husband and I have eaten here several times and always had great experiences. Today, I talked my son and his SO into trying the place out and so we came around 2pm. There were only a few pizzas and desserts out and I’m pretty sure everything was leftover from lunch 2 hours before. The food was really old and gross. I couldn’t believe the difference when compared to all the other times I’ve been. Our waiter was very nice and helpful and offered us a fresh pizza. He was great. When we were checking out, I noticed a promotion on the screen. It said pay for two adult buffets and receive 2 vouchers for free kids buffet to use on your next visit. I asked the cashier if my son could get the two vouchers since he had paid for 2 adult buffets. First, she asked if they have kids and I explained they do, they just weren’t with us today. She told me she didn’t think the promotion had yet started and she would have to call the manager. I waited for the call to end and she told me that it would be to use for their next visit and then just stood there looking at me. I said, “ya, so can we get the vouchers to use at our next visit or no?” She said, “no, because…” and then turned the screen around to read the promotion and said, “ohhhh, ok, hang on.” She went to the back to get them and then when she came back she had the vouchers but said, “just so you know, we have questions and I know you do too.” I said it was pretty straight forward and I didn’t have any questions, she said she did. Nonetheless, she begrudgingly handed over the vouchers and we left feeling very weird. The promotion is plain and simple, I’m unsure where all the confusion came from and what questions she has, but hopefully management can brief their employees about promotions ahead of time in the future. She made me feel like I was asking for something that we didn’t deserve. Very weird. And that pizza was so gross it really makes me leery of coming back. I had never seen any of the workers that were there today, so idk if it’s just new staff running the place down or what, but we did not have a good experience...

It was still busy at 1pm and we had waited for some people to leave to get a table. The servers were all busy and did what they could to keep up with the demands. They had run out of clean forks so our salads had to wait a bit to be eaten. They constantly came with more pizzas. It was fresh because it never sat long enough to age. I loved the dessert pizzas, they were not just open cans of fruit fillings on pie crust. What I did not like was there was liquid all over the floor by the drink station, they had a sign up, not to slip, but the problem was, it ran over to the salad bar and in front of the hall to the bathrooms. The bathroom had liquid on the floor, so not asume it was nasty, but it sure could have been cleaner. The other thing, was that the salad bar is backwards. As you turn the corner from the pizza bar the dressings and toppings start, so you skip all that to the end to get your salad, then doubled back to get your toppings. Overall, we will come back midweek to check out...

Me and my daughter went there today on July 18. It was about 530. They didn’t have a lot of selection out and the one thing they did not have out was pepperoni pizza and I asked if they’d have pepperoni pizza out and they said this is all we have what you see is what we have me and my daughter went up there three different times before they brought out the pepperoni pizza and it was so greasy that I laid napkins on there to drain some of the grease off of it then I went to get a taco pizza. It was not even cut. They had to send back two different pizzas because the kitchen staff did not cut them Our waiter he was good and keeping up with our drink orders and asking if we needed anything else and they advertise the stuffed crust chocolate chip pizzas for dessert didn’t have one up there they did have a variety of desserts what kind of disappointed on the selection of the pizzas they had, they really didn’t have that much...