The AuGres Anchor Pub — Restaurant in Sims Township

Let me just say that these ladies (and gents in the kitchen) work their butts off. It’s so rare to see such a small town restaurant with such loyal and dedicated staff - they work so well together and are always hustling. The food is always great - especially the pizza. Always spot on. Chicken wings, salads, awesome burgers and sandwiches. Most likely you won’t be disappointed. All that being said, please be kind to your waitstaff in the busy summer months. It’s hard enough to find decent help, and watching impatient customers playing keno and picking up takeout orders with no tips is just unacceptable. If you ever question why service might be taking longer than expected, checkout how many selfish customers are taking the time of the bartender/server to do a task they usually don’t make any money off of. Also - it’s called a self service machine. Use it! Anyway - love this place and look forward to...

My family (10 top) and I were sat immediately after calling ahead. The service was absolutely amazing and the food was fresh and delicious. I did have an issue with the lottery machine. Staff were unable to solve the issue for me as the lottery machine is funded by the state of Michigan. However, Lauren (waitress) assisted me by taking down my information and followed up with the restaurant’s lottery rep. She contacted me the next morning, like she said she would, and provided me with a few options to resolve the issue. She went out of her way to provide outstanding customer service. The other two ladies who were running the restaurant were also amazing! They hustled hard and took care of the rest of the fully packed restaurant! Great service, food, and kind...

First time for lunch since the new owners took over. Order the Philly steak sandwich asked if I could have mozzarella cheese instead of the provolone cheese. I was told no. no substitutions. I’m sorry it was only cheese. If it would cost a little more to switch the cheeses I would’ve paid it, but no substitutions were allowed. Also, I asked if the fries were like seasoned fries or just regular fries was told regular fries. Received the fries they had so much salt on them and it looked like a little bit of pepper. I mentioned it to the waitress and said , I can’t have salt. All she said was I’m sorry and walked away. I’m sorry I used to be waitress. I thought the object was to make the customer Happy. I don’t think I’ll be visiting...