Dairy Queen — Restaurant in Sinton

came inside and ordered 1 medium dipped cone. Paid for it. The kid wanted to know what else I wanted, and I said just the dipped cone. There was a lady behind me. He took her order and I waited. When the manager, I think, came out I said either give me the dipped cone I ordered and paid for or give me a refund. The manager, with all her manager skills, gave me a refund. Now, that's how you manager and retain business. She could of just made the dipped cone (given she even knew how) and gave me the order I paid for, but she elected to give me a refund. Now, not only did she lose my business, but my wifes and our grandkids. A poor form response from the manager. But, then again with the common knowledge history of this location, its no wonder why, even with something as simple as a dipped cone. Good Job kid and manager for...

I place my order and when I got home I saw that The nachos supreme that I ordered did not have any meat on it. They just gave me chips with a side of cheese. I called them. I let them know. I live out in the country. So I have to drive all the way back out for them to fix the order. By the time I got there. They wanted me to pay for the mistake that they made when I placed the order. I clearly told the woman no jalapenos and no lettuce. How could she say that? I only order chips and cheese. Even though I had to drive all the way back out there. They still made me pay for the mistake that they made. Horrible horrible management. I have never in my life experience. Me having to pay for their mistake. But he said that is the only way that he will fix it. The only reason why I paid it was so much...

It's a fast food place, so we shouldn't expect much in the way of service... but we should expect something in the way of speed. I'm writing this review based on the crew that was working May 7th at 8:20pm when I was in there. The long line at the drive-through was based entirely on the little brat that was working the window and the crew's inability to delegate responsibility besides who is on the grill. The girl at the window has a terrible attitude. Someone should tell her there are other places to work with a lazy attitude like she has. If there's someone at the counter, help them. It's very simple. I live in Sinton, but I routinely go to other DQ's in the area because of my past experiences here. The staff attitude wasn't very good, and on top of that, they got my order of ONE...