Mai Thai Cuisine of Smithfield — Restaurant in Smithfield

We googled Asian food and picked this place because my kids and I enjoy Thai food and we’d never been here before. The Mai Thai rice and teriyaki wings were so good, we ordered more of each! The appetite of a 16 y/o boy and 9 y/o girl is huge! The wings were served in a tin lined with paper and some paper; some ended up in my daughter’s mouth when she tried scooping up some of the sauce. The wings could’ve definitely used more sauce; we asked for more on the 2nd order. Thee wings served with slightly stir fried veggies- nice touch! We tried the Golden Bags (fried wontons with cream cheese, cilantro and imitation crab meat)- these were just ok, the kids didn’t care for them. Lots more cream cheese than your regular Crab Rangoons. I thought they were tasty with the sweet and sour sauce, but couldn’t finish the last one (2 was plenty). The steamed Thai dumplings were different (see pic) -they are open on top which makes them great for the thick soy sauce. They are served with (lots of) toasted bits of garlic so beware if you’re not a big garlic fan. I look forward to returning to try some of the entrees. The food we had and all of the food being served, looked and smelled delicious! The service was a bit slow likely due to being low staffed. We only saw 2 women the whole night. Seemed like a lot of locals visit this restaurant; we saw one customer come in with a Valentine’s Day gift for the staff who instantly recognized him. We didn’t have a reservation and showed up at 5:30ish and there were plenty of tables (waited to be seated) and watched the place moderately fill up. The kids give it 1.5 thumbs up. It was pretty...

When I first started going to this restaurant I loved the food! However the staff isn't always pleasant. Over and over again I see the same lady who seems annoyed by me. She doesn't smile, she walks away while she is talking, stands far away as I'm speaking, even has conversations with other guests from three tables away! She put down our plates and utensils in a pile and we had to distribute them ourselves. I asked for milk and sugar with my tea, only got the sugar. I never got my steamed white rice with my curry which I had to go up to the desk to ask for. This is because they don't check to see if we need anything. I don't have a chance to ask for anything before they quickly rush away. One of the ladies I had to call 3 times to get her attention she remained where she was and I had to turn all the way around in my seat to look at her and ask her for what I needed. If being short staffed is an issue then they need to hire someone else. The woman who is always there seems rather irritated by anything I say. She on the inherent hand was quite nice to other tables. So is it just me? Today I asked for Massaman curry which I have gotten many times before with no spice. I got white coconut milk with veggies and chicken! I had to send it back, she said it's because I asked for no spice! I have never seen it come out that way. The food was super salty. I probably won't be going back again because I don't like to be treated in an unwelcome manner when I spend so much money there and expect good service. Absolutely no reason to behave the way this woman does when I...

Mai Thai was one of my favorite restaurants, they are usually good with the food quality. But yesterday the way I got my meal was very disappointing. I have ordered chicken Pad Thai noodles and I found raw chicken pieces. I gave them a call and informed about what I found. She was sorry, and offered me the same dish again for no charge including an appetizer of my choice on the house. Unfortunately, I found raw chicken pieces again. So, I thought there is no point in informing again. Hence am posting this review. I don't know if they used same chopping board for chicken and peanuts or same gloves. It's absolutely their responsibility to maintain hygiene. Especially in current situation i cannot afford to get sick.

Response for owners reply: Hi, Firstly, I know the difference between turnip and a chicken and this is not first time for me to eat padthai. I explained to you in person that when I cooked the raw meet which I found is the dish, and it turned white, and it's chicken. Though you gave me a second dish it does change the facts of what I found. I expected that you would check before giving me second time. If you still feel it's turnip, please refer the images I have provided in my initial review. Anyways, I am not interested in arguing, I usually like to mention what I feel and find in my reviews. Happy 5th anniversary...