Subway — Restaurant in Smiths Station

The best part of the store is its location in a small community near several schools. The employees are friendly enough, however they refuse add extra of any veggie. This is the only Subway I have ever encountered that does this. Today it was olives. We do a lot of road trips east of the Mississippi. This includes subway stops all the way from MI, to NH to FL and everywhere in between. The conclusion is that it is by choice of the owner/ management. I am not referring to a sandwich loaded with everything here. The only ingredients are chicken, pickles and olives (absolutely nothing else). Considering that there is no cheese, condiments, or any other veggie - I do not believe extra olives on the sandwich will crush the bottom line. The employees will even refuse to add them for an upcharge. I thought the whole point of having a sandwich shop where you get to pick the ingredients is that YOU get to actually PICK your...

Came in and ordered a wrap and sub. Never was asked if I wanted my wrap toasted they just did it and when asked why they said "they had to or the bread would be too hard" that's a first to hear. They didn't wrap it the right so it's not even staying together and it was cut with paper around it! The other sub was cut with a dirty knife that was just scraped off on the discard bin opening right before cutting the sub. The staff were seeming like they didn't even want to be there and their veggie area was messy with cross contamination in bins. Your better of going to the other one at 2388 Lee Rd 430, Smiths Station, AL 36877. They are friendly and keep their food prep area much cleaner. They also use a CLEAN knifes with every sandwich and I guess where their wraps aren't so hard they must be toasted even if a customer doesn't want it. I will definitely be going to the better one even if it is a...

We love subway and we enjoy having it in Smiths Station. What we don't like is ordering food and it not being right. This is our 2nd time ordering online and BOTH times they have messed it up. I tried calling many times and get no answer. We only tried again bc we have covid and had someone pick up for us. I dont think we will be trying a 3rd time for any reason. Guys its not hard to slow down and READ what people want on their sandwiches. One of ours was meat and cheese ONLY and it arrived with the entire veggie section on it. The other sandwich had onions piled on it and the person eating it asked specifically for NO onions. Not to mention neither was toasted as asked. At least our sons pizza was right. Thank god our friend was nice enough to...