I’ve been coming to the subway in Southampton for a while now, great staff and the food always hits the spot! Last time I went I notice that there was a new sign about reviews and staff attitude. Although I have no problem with encouraging customers to leave honest reviews. the new sign says that there staff is “ very friendly “ and “smiley customer service “ this is not just posted once in the store but 4 times including flyers to take home saying the same . I truly think it’s inappropriate to call your almost fully female staff not to mention half of the staff is younger girls very friendly as it could be taken wrong by the wrong people. Also myself having worked in public food service this seems like a tactic to scare employees into fake smiling and not correcting inappropriate actions by customers due to being scared they will get a negative review and backlash at work. I love this place and the staff have always been so kind it’s sad to seem them being treated like this so obviously even...
Read moreDid an online order for a VEGGIE grinder…requested and paid for extra lettuce as you can see on the receipt in the photo. I don’t even think they put enough lettuce for a regular sub.
When you’re ordering a sandwich especially with no meats you should load it with what the person is paying for.
I paid extra for nothing and basically ate a bread sandwich.
I highly recommend you walk in yourself and watch them make your food so you can be sure you’re leaving with what you want...
Read moreI went to this Subway shop for salads and a grinder for myself and my 2 kids. I was treated horribly, and was rushed. I didn't even wind up ordering my grinder due to the unprofessional manner in which I was being treated by the male long haired attendant. The quality of the food was not much better. The kids salads were just thrown together without any care with a piece of chicken placed on top. I wound up getting a sandwich from the Cumberland Farms...
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