Several times the line wait has been 20 minutes or more to order. 15-20 minutes for food with limited seating. Bar seating was open but parallel and adjacent to the line and couldn’t be accessed/used without physically coming in to contact with the line patrons. Additional tables needed in winter months.
2 visits the line was out the door, and not worth waiting. 1 register out 1 register open.
1 visit waiting 15 minutes in line, we left after watching the point of sales cashier chat with costumers for unusual amounts of time. Perhaps some training on how to make friendly transactions without drifting off about random details.
More than one occasion the business was closed prior to the posted business hours. Out of bagels. No coffee, or grab and go baked goods. Anything, it’s lunch hour and we made and effort to travel to and support the business.
Another occasion bagels were only to go, but you could not order them toasted or order any other menu item, other than bagels in a bag, to go. There were 3 employees standing there, but no one could toast and apply cream cheese to the bagels. Said they were short staffed. My toddler can toast and put cream cheese on a bagel. This visit we drove, especially for the hidden bagel destination, but did not dine in. There was no seating, the chairs and tables were stacked to the side. Weather was said to be the culprit.
Another visit, you could not take any bagels to go, this experience was the most frustrating due to the last visit in which all bagel orders were to go. There were a half dozen employees working that day. No...
Read moreMy review will center on the bagels only. It is hard to think that Spokane is devoid of authentic Jewish delicatessens; the kind with fresh bake rye and pumpernickel, pastries of every kind, crisp dill pickles, store made spreads and sandwiches of every kind made to order; the kind of place to sit down and enjoy specialty foods found no where in Spokane.
And I will tell you why! Fast food and the absence of taste! There was a place on Mission and Division (the name I will leave out) but the owner made poor business decisions and the place soon closed. Shame! The bagels were really good.
I'm from the northeast where authentic Jewish deli's are everywhere and the food is excellent! Not here, what a shame!
Authentic bagels are boiled first before baked for the crisp outside and the chewy inside, and I realize it is less expensive to steam these bagels (the owner said) and I get it. But to me it is an important step.
But to be fair and come to the conclusion, these bagels are closer to the real thing than others claiming to be bagels that are mere dough heated in an oven and have absolutely no taste! Like I said at the beginning, this town is more about fast food and no taste!
Therefore, thank you Hidden Bagels for the work you do to make up for a dying industry and a lost profession! At least someone wants to...
Read moreThis morning I woke up for a road trip and decided to head to my classic spot on the way out of town, Poke King. Upon further investigation I realized Poke King didn’t open until 11 so a quick audible sent me heading for Hidden Bagel. After a short wait in line my girlfriend and I started ordering, each having to repeat our orders multiple times to the seemingly hungover and careless teenager fumbling behind the cash register. Drip coffee in hand we stepped back and waited for our bagels. Back in the car we both bit into what could only have been two day old bagels, cold and tough. My girlfriend described it as a piece of leather, I made a crack about mine being an aged cheddar. It goes without saying but I’ll say it anyway, this will be my last trip to Hidden Bagel…moreover, the only thing hidden about this place is the dissatisfaction you’ll feel driving away with half a bagel in your stomach and a lost poke opportunity on your mind. Sincerely...
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