Wendy's — Restaurant in Springfield

I ordered delivery. While I didn't like paying nearly $7 between service and delivery, it is what it is. I was hungry and wanted food for lunch, dinner, and lunch for next day. It arrived in the estimated time. The 1st bag contained my crispy chicken biggie bag. It did not have the dipping sauce for the nuggets, but whatever, I was concentrated on the fries and frosty. Then I opened the 2nd bag, which contained baked potato, Chili, and apples. Expecting the dipping sauce and the extra sour cream and butter for the potato. And extra sour cream and saltines for the chili. Of which there was none. Also, I paid for cheese on the baked potato and there was none. Though, I did get the extra chives I requested, but who wants to eat a plain potato with extra chives. The chili did have the cheese and onions added. I was pretty disappointed because I was looking forward. I know all these things sound small trivial, but the small things matter. Sour cream and butter are pretty basic, especially when it printed on the order. I try to call the location. It rings and rings, then goes dead. Ok... I try again and again, the same. I wonder. So, I call another location just to see if not answering the phone is a Wendy's thing. Answered in 3 rings. I tell him a little about this and he tells me that this is a corporate Wendy's (not a Hamra Franchise). Now things make a little more sense. Long story short, support local business and do not order from...

Went into the restaurant to get food, as a professional driver needed to grab it fast due to clock. First thing i noticed is no cashier at register, then i noticed loud music playing in the background. Someone finally noticed me and came to take my order which he got wrong. After my order was completed he asked me if he got the right burger. I said no but give me the other so i could go. I even tried to let the lady who was preparing it know that i would just take what she made but apparently the music was too loud so she never heard me and commenced to prepare 2 new burgers. When i brought this to their attention I was blown off and told she was trying to make it so i could leave. Then another worker came up and said they could just give me a refund and I could leave due to me saying a few cuss words but nothing aimed at anyone just general words. I will not be coming back to this location and i hope someone sees this and does something about the customer service provided at...

I hate leaving bad reviews but I have to. Check your sandwiches...especially if they are supposed to have bacon on them. We had 3 sandwiches and the only one that had bacon on it was the son of the baconator. The crispy chicken BLT had no bacon nor cheese and the bacon double stack had no bacon. Also I waited 20 minutes on the baked potato I never received and finally settled for a swap to fries. There were 2 boys and 1 girl "working" (the girl was the only one and she's the one who made the sandwiches wrong.) The manager finally appeared and he griped about the potatoes not being ready.. but didn't even acknowledge me or my lack of one 20 minutes later. I served 9 years at McDonald's and never saw service that bad. They weren't even that busy...but lobby was dirty and no one cleaned it while I was there...waiting... We are in a semi and didn't know about the lack of bacon till we were down the road. They want $15/hr for service that's mediocre at...