Chavo's Mexican Restaurant — Restaurant in Springhill

I called in a meal for pick-up. Ordered chicken/shrimp fajitas for two for $24, and asked how many shrimp, she said 8. I was fine with that. Ordered 1 combination fajita meal for $17. Used their online menu prices and calculated a total of $41 before tax. The total at the register was $55. True cost of fajitas for 2 is $32 not $24. Tried explaining that they need to update the online menu but neither hostess understood. Get home, meal for 2 has 5 shrimp not 8. Single fajita meal has 3 shrimp, ironic. Called restaurant and manager said it comes with 5. Asked why the single has 3, he didn't get that this was strange. My biggest issue besides the price variance,lack of shrimp,and zero liquid in the fajitas, is they have no consistency. The salsa is either good or disgusting, the portions vary, meat is either dry or liquid is seeping out of the container, and they either season the meat perfectly or none at all. I try not to order anything special because they never understand my English nor do I understand theirs. We will not go back. We don't mind the higher price if the food is worth it EVERY visit. Unfortunately here that is only about 20%...

I just left this place. I placed my to go order with the cashier. The one with the long hair. She says it is going to be ten to fifteen minutes. So I go to my car to wait. I come back after twenty minutes. She says it is ready. Then she starts to the back to get the food. I couldn't believe what she did next. She turns and start checking out twenty customers who had completed their dinner. The line kept getting longer. This goes on for at least fifteen minutes. I ask for my food. She says at least ten more minutes. She keeps checking people out! Some older guy says it would be ok to get my food. This woman still doesn't get my food. I had to threatened not to pay before I could get my food.

Simple - The Customer Service Stinks. I WILL tell as many people as I can!!!!!! I am going to call their Corporate Office first thing...

This is a spot my sister frequents after church because it’s on their way home. Sometimes we stop with them so we can spend some time together but it’s out of the way for us. The chips and salsa are ok but not great. The food is decent but not awesome. The portions are huge though. The biggest problem here is service. There never seems to be enough people working for service to be great. So you always end up waiting on something. Waiting on them to take your order, waiting on your food a long time, waiting on your check and then waiting on someone to check you out. I will probably be back at some point but I never love the experience.

Update: I dropped in for lunch yesterday and tried the special Quesobirrias. They were quite amazing and service was...