T-Bone Chinese American Restaurant — Restaurant in Springville

Had some fairly high hopes for this restaurant because some people I know really love it, and I have a friend who's family owns the place. As usual with most Chinese restaurants the portions were amazing, and unlike some other Chinese restaurants the service was really fast. That's about where the good things stop though, because I think the food has a serious freshness issue. We ordered 12 wontons, dinner B That includes chicken & broccoli and sweet and sour pork with ham fried rice and an egg roll, and dinner E which includes their three flavor Kung Pao chicken and lemon chicken with ham fried rice and fried shrimp. The egg drop soup that came with the dinner was actually really good and is my wife's favorite egg drop soup out of all the when she's had because she really doesn't like that soup. But because it has noodles and vegetables in it it was awesome. Then the wontons came and they were pretty good, but something was off about the cream cheese filling that didn't taste quite right to me and I think it could use another look at perfecting the filling. Then when the main course came, the shrimp tasted dirty like the oil needed to be changed and the cocktail sauce looked more like a chunky salsa. Needless to say I had a hard time eating that. The lemon chicken was very sweet, like the sauce was a melted down lemon candy. That might be good for some people, but it's not what I expected. The Kung Pao chicken was average, lots of vegetables and nuts. The Kung Pao Chicken could certainly use more peppers to really help bring out more flavor rather than relying on soy sauce. The ham fried rice was fairly dry, but because there was a decent amount of sauce with my proteins I didn't have too many complaints about it, but my wife struggled with the dryness of it. The chicken and broccoli was hard to put down because the chicken was woody and flavored with seemingly what looked to be a chicken broth sauce, so it wasn't that flavorful. And then the sweet and sour pork was tough and difficult to chew. Overall it's okay, but I think with fresher ingredients and more flavor it could be even better. I will say though that their food reheated pretty nicely with sriracha sauce dumped...

Absolutely horrendous and disgusting. With chains like panda express and P.F. chang's that exist, it is insulting that there can be Chinese food this bad.

First let's start with the overall atmosphere and menu. The restaurant was disgusting with dirty tables, old food on the floor, and old torn up chairs. There are Christmas decorations everyone and spiderwebs. The workers were just sitting at the bar on their phones, so it is no surprise it was so dirty. T-bone is advertised as a American Chinese fusion, but there is nothing on the menu that blends these two together. It's just the fact that the two options are there. So fundamentally there is an issue here.

The eggs drop soup was foul, just look at the photo I attached. Would you want to eat that? It had the consistency of mucus and was bland. The corn in the was obviously from a can.

When I got my meal it was just slopped on a plate with no care. The sweet and sour chicken tasted freezer burnt, the dipping sauce had a sour moldy taste, the rice was stale and old, and the cashew chicken had 0 flavor. No redeeming qualities at all and they should be ashamed they are charging people money for this.

Absolutely disgusting.

Usually abysmal restaurants like this will at least have a decent wait staff as the food is not their fault, but we had to beg our waitress for refills. It was a Saturday night and we were one of the two tables seated there at the restaurant. What could she possibly be doing? Obviously not cleaning or cooking.

We should have asked...

We went here for the first time tonight with some friends. I was excited because I love small independently owned restaurants and it had good reviews. Unfortunately we were all disappointed. The waitress was rude. We ordered dinners A, D, and E and wanted to share them family style. There were 5 of us and she only brought us 2 plates. She never came back to check on us so I eventually went over and asked for 3 more plates. She glared at me, went in the back, and set the plates down on the bar several feet away from me so I had to walk over and get them. The food was decent enough for the price. The pork was about 70% breading 30% meat. Some bites you would only get breading and no meat, but I've come to expect that from Chinese restaurants. I made the waitress (who is the Mom of this diner) so mad by asking for extra plates that she had her son start serving us. When he brought the bill there was an extra charge for $3. We asked what that was for and he didn't know so he had to ask his mom. She yelled across the restaurant that it was for the extra plates. We couldn't believe we were being charged for plates so we didn't leave a tip. That is a very rare thing for us since we know how much waiters depend on tips. The portions are large though and even though the food isn't very good I would have left a good review if the service were not so bad. We will never...