Our server was swamped with tables so she was pretty rude and dismissive when we asked if the breaded shrimp had dairy in it. I get that the question is annoying, especially when it’s busy, but when someone has an allergy it’s not really something that can go unanswered. So our person with the allergy didn’t order anything and the server left.
The manager (I assume) came to the table a few minutes later and told us the shrimp was dairy free. She was very helpful so we ordered it. Our server also seemed to have a 180 when she returned with food and was very attentive.
Unfortunately the shrimp that cause the entire debacle in the first place came to the table totally raw beneath the breading. They were taken off the check without any fuss.
The other plates of food were completely fine. A standard plate of flautas you could get anywhere. Just the unnecessary hostility we received over a general request kind of ruined the meal.
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Read moreMy husband and I went out to dinner for my birthday on 3/6/24. We've dined at El Camino in the past, in fact during the early months of the pandemic, and we enjoyed our meal. Consequently, I was surprised how bad the food was this time. Everything but the cheese enchiladas was dry and tasteless. The pork tamale was super dry and had little to recommend it. The ground beef taco tasted off. Not rotten off, but off. It too was dry and unpleasant to the palate. Both meat entrees appeared and tasted like they were several days old and had become overly dry from over cooking. Only the cheese enchiladas weren't dry and essentially inedible. Had it not been for our server who was very attentive and quick with our order, I would think twice...
Read moreMeat was so questionable in appearance and awful in taste my mom couldn't eat it. The rice tasted like rubber and the beans just didn't have a taste.
Jesus our waiter was friendly and attentive until he asked how the food was and my mom (amount eaten pictured) explained the problem.
He mockingly responded "I'm soooo sorry ma'am " and he literally ignored us and never came back. Another waiter cleared our plate and got our check after I asked.
I shared my really mediocre nachos with my mom and the disgusting plate sat.
Jesus did however rush to meet us at the register. He said nothing could be done about the problems with our meal. When we asked for a manager he just said "not on site" ran the cards and...
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