Frontier Pizza — Restaurant in Sunderland

Pizza is good but the delivery staff sucks! The old delivery guy was great! The one they have now is extremely rude. Once he told me in passing that there was a guy who only tipped him $2 or if he got there 1 min late, nothing, so he made sure to take his time so the guys food was cold.

Well, the first time he was rude to us, he complained about a $5 tip; which came out to be 16% of the order, then he threw the receipt at me. I called and let Frontier Pizza know.

The next time he came out, he banged on our glass door and threw the receipt at us (no pen) and just stared. The pizza was also stone cold and is currently being rewarmed in my oven. After giving him a $4 tip, I called and let them know again. This time, they didn't care; saying it was hard for them to find a driver and while he wasn't the best, he wasn't the worst. Guess he knows he can behave that way as he won't be penalised for doing so. They told me I could just come and pick up my pizza from now on. If I'm gonna drive somewhere, I'm gonna drive for better pizza or I guess AHop will be getting all of my delivery business. After four years of going to them, they just lost my...

$36.11 for a large cheese pizza and chicken tenders ?? What is happening ??

When did it become a thing to require a $4 minimum for tips ? I've never heard of that before , EVER, and It doesn't sit well with me at all. Why bother asking if I'd like to leave a tip, if you're going to tell me what I have to leave? Poor service . We stopped coming here about 3 years ago, and I was sorry to see it's not any better now.

OLD REVIEW 5 stars 2015 : I am a very picky Pizza Person.. We just moved to the area last weekend, and twice we have ordered from Frontier, and both times, we were pleasantly satisfied .. I've never gotten pizza upon delivery, that was so hot, I had to wait to eat it, until now. We also tried the meatball grinder, which was flavorful and delicious ... Looking forward to trying more items off the menu . Thanks guys ! We've also tried the chicken tenders and calzones.. We love them . Great flavor, just the right amount...

Not too pleased this time around , was told we could order a small salad that was not made when I got there because they and was told they could not make a small version of that salad because it had croutons..... Instead I had to pay for a large Caesar salad even though I just wanted croutons and lettuce for my daughter that’s it! The other salad I had ordered was given to a different person and hey accidents happened I get it and the new one was made fairly quick to replace it but then I get home just to realize I did not receive the extra dressing I had ordered and paid for or the bread and silverware that is suppose to come with the salads. Just frustrating that I asked before ordering if they did small side salads like my daughter wanted and was told yes and then all of these complications and mistakes were made without an apology of any kind. Wish I could be giving a...