Jack in the Box — Restaurant in Sunnyside

Ordered 15 piece mini taco pack, got home to find no dipping sauces as advertised on tv. Called them and was told dipping sauces only comes with 25 piece. Was not told this at purchase. I let them know that was the whole reason for trying this. Deceptive of Jack? Update 1/11/22: Tried again to order, this time opting for the 24 piece. When I asked if it came with the dipping sauce, was told yes. I said I wanted it, then was told in drive thru they were out of mini tacos. At window, I asked why they were out of them and was told they have them. I told them that's what I wanted but was told in drive thru they were out, so instead, I ordered the Buttery Jack. Then clerk asked me if I wanted to add them to order, I explained again how I was told they were out. They did not offer a refund of the buttery jack or even a 'sorry about that'. Instead they asked me again if I wanted to add it, I said yes because I really wanted to try them. Minutes later the clerk told me they were out of the ranch dipping sauce, would I take another one instead, so basically was robbed again of the full extent of their sauces. I will NEVER be back, they have lost a...

DO NOT ORDER CHICKEN SANDWICHES ON THE APP! Seriously, save yourself the hassle and order something else. Every single time I've tried to order a chicken sandwich through this app, I get the same ridiculous message: "Out of Chicken." Instead of just letting me choose something else, they automatically swap it for some awful, dry burger that's clearly their last resort. This is incredibly frustrating and feels like a bait-and-switch. Avoid relying on the app for chicken, you'll just be disappointed. Additional customers service was awful and not knowing when they were going to get anymore. The picture of the truck was making a delivery of Chicken I know this because I was frustrated enough to ask the driver after the first attempt I came back on my 2nd attempt later in the afternoon and was denied again. They told me to come back in 20 minutes while the manager drove down to the next jack in the box to pick up the chicken 🥪. Now I'm waiting patiently 😆. Sunnyside, WA is a horrible location. I will continue to keep ordering through the app...

Update: 5 stars So, I had my niece swing through and get my favorite - a Jack's Munchie Meal with the spicy nacho chicken sandwich. I cracked open the box and legit gasped. It was the most perfectly packed box! Showroom quality, IMO. It looked like a Jack himself packed me a bento of love! Check out the photo! I had to snap it before disturbing it!! This was a delightful surprise. I expect it to be a bit jumbled but organized. It's fast food and it's a Saturday night, y'all. Most places are busy, and that the crew put this level of care into this on a Saturday night made my day. I will let management know that I know they have been running on a small crew, but that the crew they have is doing amazing and it is appreciated.

Original 4 Star Review: I've rolled in a few times when they've been out of a lot of things due to supply chain issues, but the staff is always polite. They have lately has staffing shortages, but even then, the crew rolls with it. Yes, things may take a little longer, but they have yet to mess...