The National Grill — Restaurant in Sutton

We put in our order, and waited an hour. I'd had 2 drinks on an empty stomach, but couldn't wait any more. I took an uber from Blackstone to effing Worcester. A dent in the wallet is better than a DUI and/or hurting someone plus a bigger dent in the wallet.

It was the end of the day, it wasn't busy. So I'm not sure what is going on with this place. The way restaurants make money is to take orders and bring food then collect money. If you can't do that, you aren't much of a restaurant, are you? The waitstaff was really nice, as if they have a lot of experience with a chef who loses orders... that's just speculation on my part because maybe the order was never put in. It's really hard to understand how a process as important as that to your bottom line has gaping, truck sized holes in it. You had to comp my drinks and the steak and cheese I wasn't around to eat, assuming it was eventually prepared of course. This strikes me as kinda dumb, and it should have come up when you were submitting the business plan. "Oh, we'll have to comp some orders but the atmosphere in the kitchen will be conducive to team building and gastrointestinal innovations."

I've worked in restaurants. That's not how they roll. Anyway, I should have known when people who sat down after us got food before us. That is never a good sign.

I didn't rank the food as I didn't have any. The waitstaff was helpful and fun, but the service overall was terrible. The atmosphere was good, but a porch on a nice day with a view is always...

UPDATE Last week we took our friends, visiting from California, to the National Grill for the view from the deck. We warned them of our experience with the terrible food from last year (see my previous review below...gave it 2 stars). We were pleasantly surprised to receive an actual menu with many different options. Our server was pleasant, attentive and accommodating. Our food was well prepared and very good. What a complete turn around from last year! My husband and I are already planning to come back for lunch this week! As long as this establishment continues on this path, we will definitely become repeat customers. **

PREVIOUS REVIEW Unfortunately, this establishment has gone downhill in the past year, or so. My husband and I would frequently come here to sit on the deck and have a few drinks & appetizers or lunch. The view is absolutely spectacular! However, the menu is completely different and sorry to say, "sub par". In terms of food, it seems as if the focus has shifted from accommodating their golfing patrons as well as the public to "The Barn" for wedding receptions. Their previous menu, while not extensive, offered excellent fare, every time! Everything tasted freshly prepared and we were extremely happy with our choices. Currently, the food selections appear to be something out of the freezer, and/or deep fried. Needless to say, we are terribly...

Arrived on a day that the Golf Course was hosting a Fundraiser and a Wedding. Enthralled with all of the different teams outfits and their high spirits. Especially excited to see the Wedding venue which was held at their beautiful Barn. Congratulations & Blessings to that couple! Thank you's to All the Staff, as they were able to manage each event with ease and finesse.

Out on the veranda, enjoyed a delicious early meal, which consisted of Terriyaki Glazed Salmon, perfectly made Garlic Mashed Potatoes & Carrots. Menu has variety & flavour, a must to taste their other entrees. Savored my after-dinner beverage near the gardens, while listening to the birds flying from the wildflowers to the trees as their songs were carried by the approaching stormy winds.

Carefully dodging all the golf carts going to and fro, there is plenty of parking. Numerous clean bathrooms. Handicap Accessible Accommodations. Meticulously manicured greens. Attempted some putting practice. Although unfamiliar with the sport, I had a ball. Chose the heaviest one and tried to feel what was best for the slope of the holes. May not have made many...ok any, but burned calories laughing & retrieving my ball.

Gorgeous Golf Course and Event Venue. Don't forget to check out their Pro-Shop with hats, shirts & golf gear...