Dunkin' — Restaurant in Swanzey

The manager has a very bad attitude towards customers refusing to fix their orders and telling them that she wasn't going to serve them and gave them their money back saying the customers were giving them an attitude when we weren't it started at the menu board at the drive thru when she told us she couldn't hear us so I raised my voice just a little I wasn't yelling and she told me to stop yelling and told me to stop my attitude I never had an attitude. When I got to the window I noticed they were making medium coffees and not my larges that I ordered so I tried getting their attention before they started making them and they started arguing with me saying that I didn't order larges. Then the manager told me that she is going to refuse me service because I am giving them an attitude I never gave an attitude I only wanted my order to be...

Worst Dunkin’ location I’ve ever had the displeasure of visiting. They consistently make coffees incorrectly and just decide arbitrarily to close what they refer to as “their lobby” which is a counter in a gas station. That wouldn’t be a huge deal if the drive through line wasn’t wrapped around the building since they take forever to complete orders. Additionally they like to ignore orders through the app and conveniently say “they didn’t get it”, causing you to wait longer to show them the receipt on your phone that they then magically find the matching paper copy to in their own garbage can. Sprinkle in the constant rudeness and misguided anger from the staff and you’ve got this location for dunkin donuts. Just put this location out of it’s misery PLEASE! In the meantime I’ll drive past it to visit any...

The "manager" took or order yesterday... She read everything we ordered back incorrectly nbd this happens, so we would correct her. Instead of just fixing it like most people do, she argued with us about what or how we ordered each of the three drinks until my partner just had enough and ended it with a sharp " Okay! Thank you." and just pulled up. We pulled up to the window expecting to be confronted by the MOUTH as we kind of just left her still sassing at the speaker. But of course, standing at the window with our drinks, was a terrified looking, dear in headlights teen trying to low key apologize for the manager's behavior. Our drinks were right. I gave an extra star for that. But manager, Erin needs a vacation or a position that doesn't include...