Jada Vineyard & Winery — Restaurant in Templeton

VIP was scheduled. Due to weather, we moved to patio, which was definitely acceptable. However, our experience was downgraded. We were not provided the promised dedicated VIP exclusive 1-on-1 host. When asked to be moved out of freezing cold corner, group moved to long bar with no ability to interact. Tables that could have been used left empty and never offered when other reservations were no shows. We had to request charcuterie that was pre-reserved. Then when rating provided on tock, staff member called to provide every excuse why it was acceptable to have poor service, not to be provide VIP service in tasting room and flippant that it's our prerogative to give a poor review. He had zero real ability to want feedback. So, hopefully, general manager of entire winery sees this and never let that person call a customer again just to blame them for weather and...

Our family of six was extremely disappointed by our visit to Jada’s tasting room. After a day in Morro Bay, we detoured to taste Jada’s wines, based on a San Antonio Winery manager’s recommendation. Arriving 1 hour and 25 minutes before closing, we were shocked to be turned away because we didn’t have a reservation.

The staff offered an apology, but it felt insincere, as if our inconvenience didn’t matter. With four kids in tow, this detour was a significant effort, and being brushed off left us feeling unwelcome—possibly because we were a family. This soured our wine-tasting weekend, wasting our time and money. Clearer communication about reservations or genuine hospitality would have made a difference. Unfortunately, we won’t return or recommend Jada after this...

The wine and views are good but the service is not. My husband and I stood in the tasting room for 12 mins without being acknowledged. The room wasn't busy -- there were 3 staff members and only two other couples.

Don't try to have an Uber pick you up after they close. I ordered an Uber that arrived at 4:47pm (2 mins after closing). The gate at the bottom of the hill was already closed so I ran upstairs to ask if they could open the gate for my driver waiting there. I was told as soon as one of the other cars in the parking lot left and approached the gate it would automatically open and then he could drive in. So we had to wait for one of the other guests to finish up and leave. I tried to call our driver to let him know but the cell service isn't good...