Burger King — Restaurant in Tennessee

If you are in a hurry and need fast food, DO NOT go here. You will be late. It seems to be a common problem with Burger King, and are far being the pace of McDonald's. But on my last visit there was a very long line for the drive through and I was on my way to work somewhat in a hurry, but I really wanted a Fruit Loop shake. So there was no one in line inside, so I decided I would go in. To start off the girl taking my order seemed like I had ruined her day because I was ordering something, which also seems like a common problem with the Nashville Burger King locations. So I ordered the milkshake and began my wait. I knew the drive thru was busy so it may take a little longer. Well people came in behind me and ordered a couple different meals. A few minutes later their whole order is on the counter ready. So I'm wondering what's going on. So I walk towards the counter, and the girl says your milkshake will be ready soon in a very rude tone. And a few more people come in and have their order taken. So I look at the time on my ticket, and I had already been waiting 10 minutes for a milkshake. Finally a about 2 minutes later my milkshake is finally ready. And how hard is it to mess up a milkshake made with machines, but this thing was so thin the Fruit Loop pieces sank to the bottom. So I guess I won't be going to Burger King unless I am out of town somewhere, because everywhere else outside of Nashville I have a...

I ordered a door dash. They had given my order to another person who was not assigned to my order. Then, a large lady in the drive thru had an issue with my dasher. The dasher called me and asked me to come get my order because they gave it out to someone. I show up and tell the large lady in drive thru that I am an officer and I am here to pick up my order. The lady starts going off at me about the dasher. I politely asked if I could get my order. She said, "Come to the second window. Got to the window. The lady looked at my uniform and proceeded to slam the window in my face and lock it. Then she calls the police . I tried to show her the receipt of my order, and at this point, she was just going nut for no reason at me.

I hope that the general manager of this store understands that that lady doesn't deserve to work there. Her actions towards me were totally uncalled for and unjustified towards me.

I used to come here all the time.

NOW I will never come back to this place as long as that lady works there. I will also tell my friends and family not to visit that place.

Customer service SUCKS Professionalism....

Very rude! I ordered off the app and went in and was met with the manager (didn’t know that at the time) leaning over the counter on her cellphone. I said I just ordered off the app and she right away was rude and said “did you just order?” I said yes. She continued saying she didn’t have anything come through and I said well what should I do cause it’s already been paid and taken out my account. She said very rudely “I don’t know” and proceeded to check the drive through register and came back and said “idk what to tell you it’s not over there either” and I again asked what should I do cause they already took my money and she said again “I don’t know.” I asked to speak to a manager and that’s when she said she was it. So I walked out because it was apparent she wasn’t going to fix it whatsoever. My husband walked in shortly after and she told him that if I just waited, it sometimes takes a while. Um she never said anything like that to ME. I will never come to this Burger King again. I’ve never experienced anything so rude in my entire life. If you “don’t know anything” you really shouldn’t...