Greek Cafe Restaurant — Restaurant in Tennessee

My family loves this place, the food is top quality as it should be because you pay a premium price. The food never disappoints but getting from the door to a table is not a fun experience. You have to wait in line and the place is usually backed up out the door especially for Sunday brunch. You wait in line to order, the staff are nice but nothing exceptional, it's more like an assembly line where you better remember to order ALL the things you need the first time or you get to go wait in line again, that includes getting another drink because they don't offer table service or refills. Then if they are really busy the staff wander around looking for which table the food goes to and randomly bring out plates. ( Not sure why they give you a table number on a stand to carry to your table)You might get your food order correctly but the whole party doesn't get food at the same time. (We had a party of 4) Two of us got food and it was cold by the time the other two got food, remember that premium price, well that's okay when you aren't eating cold food or having to chase someone down to get the 2nd second drink you pre paid for to keep from waiting in line an hour again. We watched the staff ask a lady with a baby to get up from a table that someone was ordering for her because she didn't stand in that long, overcrowded line holding a baby so they could seat the people right in front of her party that did wait in line. The whole ordering process is uncommon, odd, and honestly rude. But we will probably go back with all the other crazy people and wait in line, enjoy the wait staff popping from table to table " is this your food, is this YOUR food" 😂 because the food really...

When we first arrived I was slightly disappointed, they had us take menus to a table of our choice for two , then come back up and order. I ordered water to drink and my wife had a Coke Zero which they bring a bottle no refills unless you pay. Strike 1. So we ordered a starter of a couple dip Humus and Taziki. My wife had a gyro salad and I ordered a fish and shrimp. Fried cod and jumbo shrimp. We sat down the drinks arrived and as we waiting a wasp and stink before g appeared by our table. Inside the dining area. Strike 2. The starters arrived the dips were pretty good especially the taziki dip. That helped. Then the salad arrived which my wife really liked and my fish and shrimp arrived. The fish was cod. You can easily over cook cod in a fryer, however the breading they used was about as well prepared as you can get. It kept the oil of the fish and didn’t crunch or burn, delicious. They shrimp had a harder crust but it was also very good and maintained the flavor. Of course it had to be frozen at some point but it was still very good. We decided to get some of their smaller deserts to go and they too were very good. The venue has winery with it. If they actually put a Greek theme into the venue ie make it look like a Greek isle. Use a hostess and get better drinks as far as colas and sweet tea etc. then this place would probably be the best in their tri county area. The food is that good ,the people are friendly just need a little more and this place would get more than 5 stars....

This is my 2nd time visiting this restaurant, and both times I was disappointed. First visit, last year, wife and I sat down and did not receive any service for 15 minutes. I informed the waitress and she said that she would be over in a minute. 10 minutes later, wife and I left. 2nd visit, wasn't any better, especially with the owner. The host/waitress indicated that we would need to wait inline and place our order. My wife started to go to a table and the host/waitress indicated that we need to order. She was very nice and patient. The way restaurant staff are supposed to be with their customer, the owner however was a jerk. He started in on me saying You have to follow the rules and these are my rules and my restaurant. I said I needed time to look over the menu and he said that he didn't care. I said "you don't care?" This guy is not a good owner/manager and is very obnoxious. He doesn't know how to interact with customers. He takes a my way or highway approach. If you do go to this place, the staff and food are okay, but the...