Denny's — Restaurant in Texarkana

My dad and I were on a trip from South Dakota to Louisiana on April 21st. We stopped to get gas and decided to have supper at Dennys. The experience was unimaginable making it one of the most awful restaurants we have ever eaten at. The waitress came to our table as if it was a struggle. No apron on just standing like in street attire. No smile, no expression and zero enthusiasm. It was obvious she had no training and if she did it showed that the management had none. The place was filthy, the food was wet with grease and no taste or flavor . The silverware was so dirty that I took a picture of the fork. When the waitress brought the strawberry jelly for my dad’s toast she was carrying it in her hand like a pair of shooting dice. As she got to the table she dropped one of the containers on the floor where it bounced under the table. My dad had to bend down and reach under the table to retrieve it from the dirty floor. She didn’t offer to get him another one even though he was now to eat from it after it had been on the floor. The toast was sagging from the imitation liquid butter that they must be used. We will never ever again be visiting that Dennys and most likely no other ones if this is the best that they can do. The corporate office needs to look into the mirror and see what they are doing wrong. To have management and employees running amuck at the inconvenience of their customers is a business falling down. I see and read the 5 star reviews that are posted and see the company’s response to the 1 and 2 star reviews. The responses are meaningless and designed to give fake comfort to the paying customers complaints. It is obvious that the corporate and management of Dennys need a severe overhaul. Thank You for...

I never leave reviews, but you know what...today's the day.

How do you even begin to describe one of the worst dining experiences of my life? Saw a mouse, having what I can only imagine was a wonderful break in their busy day, run around the restaurant, ultimately heading back to resume his Sunday double shift in the kitchen desperately needing help.

Now that I was on high alert, my sights immediately locked on a scene straight out of Trailer Park Boys: a (suspected but not confirmed) pregnant waitress smoking a cigarette, just outside of a propped open emergency door. One can only hope that all she was carrying was a food baby, but I will fortunately not be around to find out if the addition to the population will have reduced starting stats thanks to Marlboro.

Lastly, as the food finally arrived and my hope in humanity barely attempted a recovery, I witnessed a kitchen employee return from his emergency door smoke break with open toed shoes on. That's right, homie was turning the line into a dog park with all 10 hanging out.

I have no idea why I ate that food, speculating that my brain did its best, going through the motions of normality after experiencing shock. I don't know what my future will look like, but I am sure I will be on the phone with the Centers for Disease Control to start studying the experiment occurring within my bowels. Good luck to us all, and may the universe have mercy...

Greeted and told to seat myself right away... that's the only good part of my experience. 2 mins later I got a menu and was asked my choice of drink... then 2 minutes later another server came asking what I want to drink... another 2 minutes the first server got my food order... didn't ask how I want my steak so I told her anyway. 2 minutes later she came back asking how I want my steak... ?!? Told her again, then... I waited.... waited... waited... 5, 10, 15, 20 mins and not even water I had on my table... the manager comes yelling crossing the room my food is coming since she can see my impatience face... all I need at this time is something to drink! When she finally realizes I don't even have a drink she asked again and 2 mins later my server brings it along with an apology... another 5 mins passes and my food arrives... my steak is so hard from being cooking for so long that "well done" would be a compliment...the steak is white and unappealing since it looks that instead of grilling it, they cooked it in a deep bowl of hot water. At this point, if I can finish my food and not get sick I will be happy! Overall, come at your own risk and have zero expectations... otherwise, the hot dogs from the gas station is 10 times better than what u can get here. Very disappointed... I've been at other Denny's and had a great experience. Btw... if you order an extra fried egg for your dinner it costs...