Not my favorite place. Too much marinara sauce on EVERYTHING. The poor waitress was the only one on duty taking care of a party of 21 plus the rest of the tables. The food is actually bland. The bread was mediocre at best and really had no flavor. The spaghetti was undercooked and the chicken parm was soggy. We did manage one refill on drinks before the bill was delivered. Overall, the entire meal just wasn't good. The marinara has a sweet flavor to it that was a little surprising but it was everywhere...on everything...too much. Just too much. I've been driving by this place for years now and they are always busy so I thought they would be good. I was wrong. I guess they are busy just because of the location since there is nothing else close until you get into Burleson. The value of the food would be in line with others but when the food is mediocre at best, it really isn't a good deal even to experiment with trying. In all honesty, Olive Garden is a few miles away and, as bad as they and their corporate food are, is a better choice. At least you get good bread sticks and a salad with your meal at Olive Garden. Chances of ever going back to Villa Diana are very slim.
EDIT: I've decided after my initial review to change my 3 stars to 1 just because of the ownership and their replies to, not just mine, but all reviews left that are under 4 stars. There's nothing but defensive behavior with no sincere attention given to the issues. They are very arrogant in their replies instead of looking at what and where they could improve. They certainly don't like constructive criticism one little bit and try to make those who don't care for them out to be the villains. But, hey, they have their opinions and I definitely have mine. After their reply I most certainly won't be back nor will I recommend it to anyone-ever. Sorry, not sorry.
EDIT 2: Rattled? Nope. Not in the least. Again with the arrogant and condescending attitude towards paying customers never ceases to amaze. Customer service is a lost art these days anyway. As a mom and pop operation you would think they would go out of their way for those paying the bills just to better compete with the corporate joints but that just isn't the case. At least the corporate places care enough to want contact without posturing. I'm from Texas and I know what God bless means in this context. God bless you as well as I will be happily eating my Italian food somewhere that acts happy to...
Read moreMy only reservation for never stopping in here was the darn lines. My Goodnes on Friday nights it seems like the line goes all the way to centennial. Okay so not quite that far but man it gets long So we just finished my boyfriend officiating the most beautiful wedding down the road. We were hungry and on a Saturdays night at 730ish pm the parking lot seemed empty. So we were hesitant for no good reason, over dressed (we just left a wedding) we parked and went in. The lights were very dim. Very very low. It was nice for me as I’m dealing with a corneal ulcer and bright lights silently kill Me but We were seated right away in the far back and since we were hungry to the next level we each picked the first thing on the menu that sounded like we love it and orderedthat. He chose the fettuccine Alfredo with chicken and I choose the chicken Parmigiana. This included spaghetti too. A couple moments later we were each served a big hot fluggy Deliciousssssss roll. Boy could I have eaten my weight in those. But nonetheless I was given just one. Why? Wasn’t offered more but I also didn’t ask for more. Maybe because gluten’s like me willl just eat me eat them till They realize they have lost all their profits for the day. When the food arrived, I will say for as empty as it was maybe 10 Customers , 5 total Tables out of over 100 taken, food took I’d say no less than 25 minutes. But when it arrived the taste of everything was far beyond what we were expecting. We occasionally go to a different Italian restaurant a couple miles away on 1187 rendon crowley rd and this place put them to shame in every way except speed of service. I guess you get less than this level of greatness when you get it in under ten minutes but when you till you’re pretty sure your insides are eating each other you get food thst tasted straight outta Italy. I’ve never been to Italy but I’d imagine the cooks thst served me have The Alfredo is my next plate. That sauce was to die for and I mean after eating part of mine and part of his too I felt like I was dying in a food coma. The portions were gigantic too. We he and I could probably ask for one more if the amazing rolls next time and share that Alfredo plate no doubt. He took some leftovers I took some of his and mine. And mine could have and did feed three more servings once home and we only paid under $30. That alone is worth clapping for these days....
Read moreI have been wanting to visit this place for a few years now. Decided to do a daddy/daughter night and I decided to try it out. Waitress was very nice- the setting is great. My daughter was in heaven and loved how it looked. But we got our appetizer - cheese sticks with sauce- They were overcooked and tasted like they were fried in old oil. Tasted like sonic cheese sticks- My 10 year old daughter decided to try a salad and they sent out a bowl twice the size, for her size helping. Full of lettuce- and what looked like a whole tomato just cut in a few slices. A very lazy prepared salad. She looked confused when deciding what and how to eat the salad. 3/4 of the salad wasted. I did ask the waitress to bring extra tea, as I drink a lot while eating. I got my original glass at the beginning and never received a refill from there. Her bowl of spaghetti was enough for 2 adults so more food wasted. I got the veal parmesan with spaghetti. Again a huge mound of spaghetti overwhelmed the plastic plate. The veal was burned on the edges and when you cut it the breading it completely fell off which means it is over cooked. We decided to do desert and it was brought to us in a to go box. Not sure if that is normally how they do it but it seemed as we were being ushered out. The cheesecake was good but again it was not home made. The waitress did apologize for not getting the tea as I had asked for and offered a to go cup but at this point I was pretty much done. Counter help, that took our payment, did not act like he was thrilled to be there and the kitchen staff sitting behind him on their phone was less professional. The building interior is great- They have a great ambiance but I think there is room for improvement in the food portions and preparations. We were there about an hour and a half before closing so timing was...
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