Domino's Pizza — Restaurant in Timnath

I’ve been to the Domino’s Pizza in Timnath multiple times now, and each visit has been nothing short of excellent. It’s rare these days to find a location that consistently nails it on speed, service, and quality, but this team does exactly that—every single time.

My go-to order? A large pizza with garlic parmesan white sauce and Italian sausage—simple, but absolutely packed with flavor. Pair that with an order of garlic knots, and you’ve got yourself a dangerously good combo. The crust is always cooked perfectly, the sauce has that creamy kick I love, and the sausage is flavorful without being greasy or overpowering.

But the real standout here isn’t just the food—it’s the experience. The staff is fast, friendly, and shockingly efficient. They recognize regulars, and there’s an attention to detail that feels more personal than you’d expect from a chain.

Shoutout to their app, too. The pizza tracker is genius—accurate, smooth, and honestly kind of fun to watch. Combine that with a rewards program that actually gives value (it doesn’t take forever to earn something), and you’ve got one of the best fast-casual food experiences around.

This isn’t just a quick bite spot for me—it’s a go-to. Hats off to the Timnath Domino’s team. You’ve earned this 5-star review...

Bad pizza with worse service attitude.

We always ordered pizza from Domino’s, they had very consistent quality of food and pretty good customer service, until this evening. Today we didn’t feel like cooking, so my husband placed the usual order. We drove over and I went in and picked up. The order was ready on the screen, and the guy asked me the name the order’s under. I told him the name and pointed at the screen that was my husband’s order. He then asked me what I ordered... seriously? I didn’t know what exactly my husband ordered, and I didn’t remember they ever asked this type of questions before anyways. After I paid for the pizza, I asked for Parmesan cheese and pepper, then the guy started to say that they charged $1 each... I was so puzzled as my husband usually picked up and got complementary cheese and pepper.

Because I am Asian, so I got treated differently?! The pizza was not even good, barely no tomato sauce and tasteless. Did they change owner of this place? Everything is...

Ordered a 2 liter coke, didn't receive it.

Tried to get a refund online and they don't allow it.

Tried to call the place and they offered me store credit on my next dessert or something weird. This was after listening to their phone system annoyingly tell me that they're hiring several times first in the cringiest voice possible.

If you don't deliver something, YOU SHOULDN'T BE ALLOWED TO CHARGE ME FOR IT. Period. It's only like $4, but you shouldn't be allowed to just steal my money and not give me anything in return. Screw whoever came up with this policy.

This is the final straw on a long list of issues with Dominos, I'm giving up on them. The chain that I once loved now has very poor management and serves incredibly...