I have always heard how great this place was so we tried it, and we will never go back again I would give it no stars if it would let me. We sat for 10 mins before they even got our drink order, another ten mins before we got our drinks and chips. Our chip bowl sat empty the rest of the time there, wasn’t even asked if we wanted another one.both of our drinks sat empty for the longest time over 15 mins,and they weren’t super busy.I will say they had one of the best Salsa’s I have had. After we finished we waited another 15-20 min just to get the bill, the waiter was more concerned with beening behind the bar and talking or on his cell phone. Our food was ok there wasn’t anything special about the food, lack of refills on chips and drinks and having to flag down the waiter to get anything we needed was terrible.Couple hours after we left we both didn’t feel good, one and done we will...
Read moreordered through doordash 3 items labeled as VEGAN. Not vegetarian, but vegan, meaning no dairy or cheese or lard. i received my items and it had sour cream and cheese in them. i called to double check that it was VEGAN sour cream and cheese, and the woman who answered said she did not know what the difference between vegan and vegetarian was. So i explained that items labeled as vegan don’t contain any animal byproducts and she said that things labeled vegan have beans that contain lard and sour cream. This is going to make someone really ill if the owners don’t correct this on the menu. if i wouldn’t have called to ask, i could’ve been sicker than a dog. if you don’t know what vegan/vegetarian means PLEASE DONT LABEL THE ITEMS AS SUCH. if you don’t want to offer vegan items, fine, but don’t false advertise to...
Read moreI LOVE MEXICAN FOOD, BUT MY EXPERIENCE HERE AT GALENA AND CHASE WAS ABSOLUTELY TERRIBLE!!! SPECIFICALLY ASKED FOR LETTUCE, EXTRA RICE AND BEANS ONLY, EVEN SAID BECAUSE IM A VEGETARIAN LONG STORY SHORT, SHE BROUGHT ME STEAK TACOS AND WHEN I BROUGHT THEM BACK UP, SHE TRIED TO PICK OUT ALL THE STEAK PIECES AND HAND IT BACK TO ME, I'VE BEEN VEGETARIAN FOR OVER 18 MONTHS AND HAD THE NERVE TO GET A RUDE ATTITUDE WITH ME FOR HER MISTAKES, TOTALLY UNPROFESSIONAL ON MULTIPLE LEVELS, THEY JUST LOST A LOYAL CUSTOMER FOR LIFE, I DON'T EVEN WANT TO GO TO A DIFFERENT LOCATION I'M SO DISAPPOINTED, PLEASE EVERYONE TAKE A QUICK MINUTE TO PRAY FOR SAN MARCOS ON CHASE AND GALENA, BECAUSE THEY CUSTOMER SERVICE SKILLS NEED SIGNIFICANT...
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