Not impressed. Reading the past reviews I noticed the owner or whomever responded to a negative review very similar to mine saying to the person "looks like you are too good for us as the plastic bag of salad dressing bothers you" what business owner writes this? Get some business and customer relation courses at a local collage is my advise to you. I'm going to tell you that yes you are in the rustic north woods but if you're going to charge prices like a big city then act like it at least with your presentation. If now another person complained about the plastic salad dressing maybe change it??? There are also several other reviews saying the food is not good hummmm maybe change that? More reviews like this and you're closing your doors so learn something from this. I'm a small business owner and If I responded to my clients like this I would be out of business long time ago.
I'm going to start with the positives: Only one, my husband's steak was very good. Walked in, it's a bar with some tables so when you walk in everyone that is sitting at the bar turns around. We paid $100.00 and tipped $20.00 so total $120.00. My husband ordered a drink it was watered down, steak (very good) rice was very mediocre, bun like 1 bun not a basket of bread 1 bun, soup was not good. I ordered Nut Crusted Walleye very bland, the waitress said I get steamed vegetables ( I got soggy broccoli that was falling apart) the best is the salad lol: The salad comes like from a bag from a store in a plastic bowl with a packet of dressing (could have been touched without gloves, dropped on the floor) shoved inside the bowl). We had our water served in plastic cups. I'm sorry but for $100.00 please have some presentation at least and not to mention better tasting food. We went to Shell Lake and paid $37.00 for dinner that had flavor and yes the restaurant had plastic glasses but the food was great. We were very disappointed.
Responding to the owner's response: My review was my perception and obviously the perception of other people from what I see here. The review was not only about the plastic packet of dressing thrown in the middle of the bagged salad from the store in some plastic bowl it was about the bland food, the quality of food, the soggy vegetable, your non existent presentation and about your terrible response to your clients. You have some type of attitude problem, you say sorry but come back with some narcissistic come back. btw the covid restrictions have been...
   Read moreIn town for a short assignment for work and was searching for somewhere to grab a good, somewhat healthy breakfast... When my wife and I arrived there was a very large group that had just ordered prior.
Our bartenders (who I am assuming are the owners) let us know there may be a little wait. We had waited less than 30 minutes to get our food, and yet, they were still very apologetic it took that long. So much so, that they gave us our second drink for free.
Blown away by the customer service we received. It is awesome to see that despite difficulties with staffing, they were still so attentive and friendly and held their establishment to a very high standard. You can tell they have established a record of good service as they were greeting customers by name, dishing out hugs, and creating a welcoming environment.
Will...
   Read moreTalk about over priced for what you get! Read the other reviews before you dine, 5 stars only come from people having a drink and an appetizer. Yet the owner likes to comment and belittle people on their opinion and tell them how they are wrong and their taste buds are off. Ridiculous!! To start the salad came out with a cheap-o dressing packet. The owner stated its cost effective. Not sure why that’s an issue with the cost of the meals, maybe cause they don’t have return customers. The Alfredo was a joke. Steamed shrimp, no flavor, sauce was gravy like with no flavor. I asked for the meal to be taken off my tab and I was berated by the old woman there as she listed the ingredients off in the sauce as she assured me I couldn’t be correct in my review. She reluctantly took the dish off the tab....
   Read more