Pleasant Ridge Pizzeria — Restaurant in Town of Beekman

Very dissapointed! My family has always ordered from here. Yesterday my son went with his friends and ocalled in a food order. My son ordered fried calamari for the first time from here which he said looked weird and didnt taste right. Since him and his friends ate in the car he had his friends taste it aswell which they agreed something was off. So he took it back inside and simply asked if he can replace it or get his money back. An older white haired man behind the counter told him no it looks fine. So my son asked him to taste it himself. The man tasted it and said it tasted fine,obviously he would say that. So my son threw it all away and left. I wonder if that man would have responded to an adult not liking their meal that way? We will no longer order from them because of this incident and the way that man handled it. This is all it takes to loose buisness from an entire family unit. If you are in a restaurant buisness you must handle a situation like this better than how you did. Not risk loosing customers. Now my son had put a piece in a tissue and brought it home to me just to make sure. And i have to agree there was definetly something wrong with the calamari. We love calamari and try it at different places. Me as a mother and customer is in shock that the older man wouldnt replace it. The entire order was thrown away. Its seafood for godsake, your restaurant truly wants to serve old seafood? Your restaurant wantd to risk food poisoning? No longer will i order catering from you. All for $13 bucks and old seafood. I ld cater food yearly for my family gathers for the past 5 yrs. I truly feel my sonwas disrespected because hes a kid and this would not have happened if I went in to complain...

My dad called tonight asking if he could get 2 flavors of wings in a dozen. Your female employee said yes. My dad confirmed this wouldn’t be 2 separate orders. She said it would be one order and confirmed the price of $15. He came to pick up the wings; you charged him $19 instead of $15. When he mentioned he had called and confirmed, you told him that’s not how it works and were extremely rude to him. Another employee stepped in to say not to complain because “you’re working hard”. We’re all working hard these days. He didn’t even care about the price, it was how you treated him. Instead of honoring what was told to him on the phone minutes before, you were all rude. When my dad said he wouldn’t be back, you told him you didn’t care. This was his first time at your place, but not mine. We will no longer be ordering from your place. We frequent your establishment, but how you treat your customers is important, and you...

Just moved to the area and I have to say, I love this place. The pizza reminds me of Westchester back when I was a kid where you could kid excellent pizza anywhere. Their dishes are amazing. Try the eggplant rollatini appetizer, also the zucchini sticks. They have a Primavera angel hair dish that blows your mind. The lasagna is probably the best I've ever had. Look at their specials and pay attention because they are always wonderful. Lastly, look into the $49 couples dinner. You get an allotment to choose from and if you get something more expensive just pay the difference. They never overcharge, the portions are large and you'll always be taking some home. The atmosphere is great. Don't be fooled by the fact that it's in a strip mall along the highway. Once you get in there you're going to feel like you're in...