We stopped for milkshakes on our way home from a beautiful day at Seneca Lake. It took the woman ten + minutes to make our shakes. Two families got their orders before we received ours (one included a milkshake) When we got them they were warm and tasted like warm milk! Disgusting! We even asked for the shakes to be made with hard ice cream and had to pay more for it(which was not a problem). Needless to say, when I went to the window and said that my shake was unacceptable the woman's response was, "It is what it is. Throw it in the garbage. I'll give you your money back." She didn't even offer to make a new shake or have one of the other associates make it for me. When she refunded me, she only gave me what was charged for a milkshake made with soft serve. I would have taken my 2 dollar tip out of the jar had I thought of it! The family before us and the two families after us didn't tip them at all! Now I know why! Never going back! FYI It's not allowing me to post this without tapping a star...let it be known the rating is a ZERO...but it wasn't an option so I'm giving...
Read moreI've gone to this place a few times and it's mediocre at best. The prices are to high when the servings are small and the sundaes look sad. I had the volcano sundae and for some reason, had a mint flavor to it. My BIGGEST concern is that they don't appear to change their gloves between handling money and getting the ice cream. So, if you get a sundae, they're touching some of the ingredients and the germs from that money are now in your sundae. Might as well lick the bottom of your shoe. 🤷♀️ It's disgusting and I won't be spending my...
Read moreWe ordered ice cream there today and it was super good. I got the peach cobbler sundae and requested to pay for an extra biscuit. This woman straight up told me no and shook her head saying I specifically can only have one biscuit hahahah. We left there laughing but I really did want that biscuit. So you can...
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