Absolutely never had a bad meal or went away hungry and I literally ate 100+ meals there. I used to live within 2 miles and frequently stopped for dinner. That ended 19 years ago and I still go back when I am in Buffalo. I have taken a number of family and friends there and never once has there been a compliant and unanimously they were extremely pleased. I have seen absolutely no change in the quality of the food and if anything changes to the menu have been improvements. Whether you want italian food, subs, sandwiches, or a fish fry their food is excellent. Eat in at the counter, table or booth OR take out the food is some of the best across the board in the Buffalo area. Many places have specialities that are incredible and there are many exceptual restaurants in Buffalo, but for a menu that you can't go wrong no matter what you select, I will take Lunetta's Drive-in every time. The place has been run by the Lunetta family decades and they take great pride in their food and service. What can I add to what should be a 6 star review 1) Their turkey sub isn't made with some slimy deli turkey, but with real turkey cooked and craved in house. 2) Their sides are always good, but if you like German potato salad you are in for a treat (I get it nearly every time). 3) They make shakes and malts which are very good. 4) Their pies are outstanding (coconut cream and lemon meringue are my favorites, but all are great). 5) If you walk in the door without any idea what you want make sure you check out the specials on the board behind the register. If they don't make it well they don't make it. Chicken A La King, meatloaf, soups, or whatever it will be good. 6) Large portions and reasonable prices. If they were simply a diner they would be one of the best I have ever been in, now add the italian dishes and attention to detail that makes sure you are satisfied and it is so much more. Simple, but extremely clean and...
Read moreI very recently Revisited Lunetta's Restaurant in Cheektowaga and though the food and the service was outstanding i was very disappointed when i received my bill ......... I was with my Elderly Mother and we both ordered the Cheese Burgers with Bacon... L&T&O ........which said on the menu ...... the waitress told me that this particular Burger was quite big for an Elderly person and told us they have a smaller burger which might be better for her (absolutely) ....... but never told us the every single topping ...1small piece of lettuce and 1 sliced tomato and 1 slice of onion are additional costs ....... "Come on people really ??" Its a Burger !!! Not only that I finished my glass of Unsweetened Ice tea and she asked if i like a refill but failed to tell me it is the same cost of another cup !!!! Outrageous !!! For a refill ??? well needless to say they have lost steady customers ............. Nickel and Diming you to death is Crazy ...... Like i Said before .....Food was Delicious and the service was great but all these extra charges are just Ridiculous...... If you ever go there make sure you ask the waitress if there is a charge for every little thing you order because they sure won't tell you till you see your bill ....... For my personal feeling there are plenty other places around there to go ..... sorry don;t mean to offend anyone but thats...
Read moreIf I could give less than a star I would. The owner has no idea how to treat customers. I had a credit from a problem with a previous order. My order was missing two chicken wings and the $4.00 for double mushrooms apparently doesn't get you many mushrooms. He reluctantly said he would give me a credit for the next time I came in, he didn't say how much and I didn't ask. I went back and the credit was for $1.50, LOL. There was a problem with this order, an order for which I had to wait for almost an additional 30 mins. once I got to the restaurant, the sub I ordered was missing the ingredients because they had all fallen off the sub and slid to the bottom of the bag after it had been dropped by an employee. I went back inside to have them remake it and went back outside. While I was waiting the owner came storming out of the restaurant and began yelling at me. He said, "there's no satisfying you, you need to leave." He expected me to leave without a new sub, the old sub or a refund. When I questioned what about the money I already paid he just stormed off. When I asked the waitress for his name, she responded, "you don't need to know that and I'm not giving it to you." HORRIBLE...
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