New York Pizzeria — Restaurant in Town of Eaton

I had just made a long drive from the Outer Banks of North Carolina and was ready to relax, have a beer, and a few slices of NY pie. The place seemed nice enough, so I ordered a few slices of pepperoni. Upon sitting down, I noticed the light fixture above my booth had all of the sudden stopped working. Most people would simply ignore such a trivial. non-emergency, event and focus on their meal. However, I really need to be able to see my food while consuming as I sometimes tend to miss my mouth without sufficient lighting. When speaking to the employee there about getting it fixed, they said it appeared to be an electrical issue and there was nothing they could do about it in the short term. This was clearly unacceptable to me, so I offered that they simply give me a free slice since all of the other lit tables were full of patrons. After all, how else could one compensate for such an immense inconvenience. Unfortunately, the staff didn't see it my way and were under the impression that I was WAY over dramatizing this just to weasel them out of a few bucks. The person working there even accused me of over indulging on Crown Royal prior to the conversation. I was so offended, albeit so hungry, that I had to eat the rest of my (full price) pizza in the well-lit hallway leading to the bathroom. That's right....I HAD TO EAT MY PIZZA IN THE HALLWAY!!! This establishment doesn't put their customers first and is not worth...

I have been getting a large antipasto there for about 3 years... My order is always the same... The price and the service is different depending on who's there and what day it is... I went there yesterday to get the same antipasto I've gotten there the last 3 years and I was the only customer and I walked in right when they opened... A worker that I had never seen before started making my antipasto and when she opened the stainless steel dressing table nothing was prepped or prepared for opening... Then she had to walk in back to get a couple heads of lettuce and take them out of there wrappers and take a few layers off each of them while she is talking with somebody at the same time... Long story short, I got my antipasto about 15 minutes later and when I got home and looked at it it was missing the top layer of mozzarella cheese grated and it was missing about half the meat... It didn't look like anything that I normally got there... It looked like she took slices of ham and salami and tore them apart with her hands instead of getting the nice small diced pieces that I normally get... It was very disappointing and I made the decision that I'm not going to take a chance on getting someone who knows how to make it and then not know how much I'm going to pay for it that day so I'm going to buy the makings for antipasto myself and make it at home from now on... I will not go back there for...

So I ordered 2 paninis, wings and pizza. I get home to discover that I am short a panini. I drive back there, they never even made. They offered to make it but I had not time to wait more and I left, irriate but not saying anything because I didn't want to make a show in front of other customers. But I figured I'd call them and work it out. BUT NO!!!! I couldn't believe my ears when they offered to simply AND ONLY give me a credit for just one panini! Like, I spent more in gas and time here people!! One panini for all that inconvenience? Are you kidding me. Don't bother to offer me a free pie, maybe some wings... I'm obviously not worth all of that, I understand. The only saving grace was that my wife and I were able to split hers and it was pretty decent. But so much for left overs for tomorrow.. And so much for being a good customer over the years and being taken care of...