Tim Hortons — Restaurant in Town of Elma

You need to learn how to staff your location properly with better management.

There is no excuse to have your counter closed when you have four people working.

There is no excuse if you have three people working.

One person at the counter taking orders, cashing people out and helping to keep orders moving along.

One person at the window taking orders and cashing people out.

One more person to get the orders ready.

The problem is not available workers due to covid. The problem is too many people were paid to sit home and enjoy being lazy. There are workers out there available you just need to pay them what they're worth and treat them properly..

There are also plenty of jobs available so if you don't treat your people properly, they're just going to leave you for the next guy who does.

Your staff doesn't need to you. You need your staff. Otherwise you...

So when you get a drink that doesn't taste like it does at 4 other Tim Hortons locations, you go in to ask for a remake..see them making it and well it's a little backwards. So you ask nicely is that for me. I say oh I think why we are having an issue..I try to nicely explain. Queue attitude, on how not to tell her how to do her job. Further comments from the side...I am standing here and I can hear you. Even if you had thoughts on my request, maybe hold your tongue till I leave. Probably should pick a new job where you don't have to socialize. Just won't...

WORST TIM HORTONS IVE EVER BEEN TO!! Ive gone here often and they always let me down. They never get my order right, over charge me, sometimes forget the things I paid for, and THE EMPLOYEE ARE ALWAYS RUDE!! Had the worst experience today and an employee bad mouthed me when I was being nice and trying to remember my boyfriend’s order. I’m officially done going here and they should just close honestly. If I could give them 0...