El Capitan Supper Club — Restaurant in Town of Florence

When I arrived, I had to wait to be sat which seemed to be forever. There was no one to greet me as I entered. I was sat at a small corner table and it smelled suspiciously like urine. I asked my waitress if they had cats and she said no but was kind enough to move time to another table with less urine smell. I asked her about drink and dinner specials ,she said she had no idea. She went to ask the bar staff and upon returning stated that they had no idea what the drink or daily specials were either. What!!?? Dinner was supposed to come with bread and side salad beforehand. 15 minutes after ordering, I began to wonder if I had been forgotten and tried to catch my waitress's attention to no avail. A bit after that my meal with salad and bread all arrive at the same time. My waitress apologized and offered to put my meal under the heat lamp while I ate my bread and salad, I declined. The gnocchi parmesan was good and the portion was huge. Its always an adventure eating in small town USA, sometimes I...

Went in on a Saturday at 6pm. Restaurant was empty aside from 1 other group. I had the sautéed shrimp and fettuccine, my partner had the Italian Festival. The food was awful. Nothing was freshly made. Cheap ingredients. Expired shrimp. The only thing good about the meal was the bread. The salad consisted of limp lettuce and two soggy tomatoes, dressing, and nothing else. The only cheese option was a shaker of cheap parmasan cheese that resembled sawdust The shrimp had a strong sea/fishy taste/smell and tasted sour/racid. The shrimp was obviously expired/rotten. Utterly awful to eat, along with no seasoning at all. I had to spit the shrimp into a napkin. We were given no choice as to what sauce our pasta would come with. The pasta was undercooked. Very chewy. Raw, flour taste. Couldn't cut through it with the fork. Both dishes came with a red tomato sauce. The pasta sauce tasted like something from the Dollar Store... Watery, flavorless, and very acidic. We will never eat there again. One of the worst meals...

My wife and I have eaten here two different times. The first time the pasta was over cooked and the sauce was bland. We had shrimp, we couldn't eat them because they tasted of chlorine, caused by freezing for a long time and thawing in the chlorinated water. I complained and the owner made excuses and did not even consider the possibility that he could improve his quality control.

Two months later we gave it another try. We had pasta and meat. the sauce was thin and water pooled in the plate the sauce was very bland. The meat balls had no Italian seasoning and was very bland. the service was very slow and we were constantly waiting for service. We have decided to cross this...