Colonial House Supper Club — Restaurant in Town of Freedom

DO NOT EAT HERE. TRY WEATHERVANE IN MENASHA.

We came out here two weeks ago, trying to switch up our brunch routine. The bartenders gave the best service out of all the staff here, and that was it. The hostess was friendly too, but they are the only reason I can even justify 2 stars. 1st issue-No hand sanitizer before touching utensils. Even before the COVID era, this should have always been “a thing”. If DHS §3-306.13 was being followed, I might not have noticed the lack of cleanliness, but here we are. 2nd issue §2-103-11, all of it. Who was in leadership?-because they weren’t doing their job and someone is going to get sick. 3rd issue §2-302.11 (B)- fake nails and nail polish. Yummy! [barf] and §2-303.11- no watches, no bracelets- nothing unless it’s a wedding ring- gross gross gross. If they don’t make their customers clean their hands, imagine what’s growing in the watch or bracelet that’s hovering over and around your food! There were two different kinds of shrimp, lightly breaded, super crispy fried shrimp, and then these overly breaded, fishy smelling, what appeared to be pre packaged fried maybe baked shrimp. The fried chicken had so much breading on it, that by the time I peeled off the excessive layers of greasy breading and skin, there was literally no meat! There were no desserts. Dismal, sad and neglected. An hour later, an older woman came out with a tray of something, eating one while she walked away, with the same bare hands she used to serve place the desserts and utensils. I had to go get my husband his refills at the bar, all because no one attended our table for refills of sodas or our water pitcher. The water was gone after it was split between three of The soups were these congealed blobs of salt, broth, and lumpy chunks of corn starch with bits of chicken or broccoli. No one attended them. The salad bar was mediocre at best. This time, there were no tongs to pick up the hard boiled egg slices, so of course every dimwit before mashed the yolks out of the egg. The salad dressings were so thick, it was like dumping wet cement and you could not evenly disperse it, and there’s no point in eating a salad for the nutritional purposes of a salad if you coat the whole thing in dressing!! My husband finally went up and said something to the bar tender- never again. Rudest waitress ever once he complained too. Not apologetic- do your job and own your...

Really rude service. Mediocre food. We came in a big group, the blue haired waitress was pretty rude to everyone. I understand we had a large group, and it was a busy night, but I feel like the attitude she gave everyone was pretty unprofessional considering how expensive this place is. Not to mention the fact that if you have a group of 6 or more, you have to pay an automatic 18% gratuity tip, so despite the horrible service we still ended up having to tip her 18%. When asked for another drink, she gave my father in law a rude shrug and ignored his request. I literally have never seen a waitress do that to a customer. At the end of the meal, my mother in law asked the waitress if she could add her grandchildren to her bill, the waitress snapped back "I could, but I don't have the time." I think those were the two most shockingly rude things she did, but there were plenty of other frustrating things. Our food came out to us in different waves. The people who ordered burgers got there burgers like 10 minutes before the people who ordered chicken got their chicken. The waitress who brought out the food wasn't the one who took our orders so she didn't know where anyone's food was. I ordered the half pound burger. It was about the size of a McDonald's happymeal burger, and burnt. Had to get ketchup just to cover the charred taste. The burgers have nothing on them by the way. No lettuce or tomatoes, no pickles, no onions. I understand a lot of people are coming here for seafood, but if you were thinking of getting a burger, you'd be significantly better off going to Culver's. The staff will likely be much nicer to you, your burger will be juicy and filling, there will be actual toppings, and it will probably be...

Grew up going here. Haven't been here for many many years, so was really looking forward to dinner. Let me say I was more than a bit disappointed.

Prices are outrageously expensive. Ok, so paid it anyway. Food was NOT good. Salad bar, lettuce was brown in spots, not much to put on top the lettuce which was kind of a let down. Got over to the hot food line. Well, it SHOULD have been hot I guess. Potatoes (baby reds) were really under-cooked...to the point of being crunchy. Tried lobster claws... probably would have been great, had they not been cold. Same thing with the baked(or broiled...not certain which) haddock. Probably would have been better if they were hot. Prime rib, same problem... COLD. Melted butter was most likely margarine wasn't even as warm as it should have been, yet was still liquid. Even the deserts were not good, and I'm not certain how you can really mess up store bought sweets, but would have been a better option to just skip them too.

On the bright side, the ONLY good part of this meal was the chicken. Phenomenal... can't think of enough GOOD things to say about it.

All in all, we left feeling like we'd been ripped off. Seriously, $36.95 for a chicken dinner is highway robbery. Let me suggest that IF you're going there...SKIP THE BUFFET...just order chicken off the menu. Cannot imagine going back to a place that's gone so far downhill. Very...