The Dugout Galway — Restaurant in Town of Galway

I wish I could've written something better about this place. I've heard good things about this place and this was my first time ever buying anything from there. The items I bought off the menu were 8-cut meat lovers pizza and an order of 6 garlic knots. I spent like $38 without the tip so I was expecting something good to come out of it. I was told a 45 minute for my food. About 50 minutes later, I was called by the delivery driver who told me he arrived at the wrong address and I waited ten more minutes for to arrive just to drive past my house. I was given my food and gave the delivery driver like a $6 tip. The garlic knot grease seeped the cardboard box it was in and onto my pizza box, causing a bit of a mess. The varying sizes of the garlic knots sent me with two baseball sized garlic knots and four golf ball sized garlic knots. Half of the garlic knots weren't fully cooked so I had to cook them in my conventional oven to cook them more thoroughly but that didn't really work out. Along with the pizza, I I don't understand how meat lovers pizza could be so flavorless. I mean really, I thought it was just the one slice I ate, but no, it was the whole pizza. Safe to say I won't be ordering from this...

I'll be digging myself out of a food coma for sure.

Passed by this spot for years, never knew it was even here, but boy I'm glad I found it.

Ordered over the phone, going with the traditional poutine and the ultimate hot pastrami sandwich. Total came to a bit over $32 before tip, which seems a little much, but that's because I had no clue about their size.

Pickup was fast and simple, really dig the small storefront look, with a clear view of the kitchen. And boy, was it hot in there. I mean we were only in the 70's outside but inside, felt like it might have been closer to the 90's.

Back home with my meal I knew I was in for a ride as the heft alone told me the food was worth it's weight in gold, and the first bite of the sandwich confirmed that suspicion. So meaty, so cheesy, so much! The homemade chips? Excellent! Now I only sampled a small portion of the poutine, but that's because by the time I finished the sandwich I was feeling it. But even still, the gravy was rustic, the fries were thick, and the cheese was drenched everywhere. If you ever wanted to feel the weight of your culinary sins, this would be the spot to indulge.

Full marks, everything I...

My family has used Bill's Dugout twice in the past and we had great experiences. For a wedding, and an anniversary party. My mother called recently to set up another party, in which right away he said he could do. When my mom called back a bit later to go over the details, the owner was very rude to her and refused to do the party because the headcount was so low. In the initial phone call, he never said anything about a headcount minimum when he said he would do the event. Which sounds like a pretty important detail to ask of. She continued to ask a few questions and his responses were belittling. He took away numerous services as well. Because he would not do the event, my mother now has such short notice that she is cooking herself for the party. We understand businesses have requirements in order to successfully run, but his attitude is not one that we want to work with. There are ways to talk to people and address issues without stressing people out. We will not be using this company...