Subway — Restaurant in Town of Granville

The only reason Subway deserves 1 star is because the employees are innocent in the mess that is this company.

I decided to go in to try the new menu. I ordered a Cali Fresh turkey as advertised. Everything is an add on now and cost so much more.

You didn't even have the fresh mozz which is the only thing "fresh" on the menu.

My husband got a plain Salami with pickles.

25 DOLLARS!!!!!!! My sandwich alone was 15 and thats without the ADDON of MOZZ. Are you kidding me. I can get a prime rib dinner for 17 down the street. I wanted to leave right then and there but i feel for the employees. And my husbands sub lacked the normal amount of meat. So overprice and skimmping.

And you can tell the employees were uncomfortable with all of this. Im sure they know its garbage.

Both sandwiches were flavorless. We tossed them when we got home.

I never fill out Surveys but i did right away and ill be calling the number.

I want a full refund.

What's sad is Mcdonalds when you break it down is prolly...

Flies all over the food and expired produce. Noticed the spinach was soggy, slimy and dark colored with some yellow pieces mixed in - politely asked the worker to remove the spinach (she had JUST set a pile of it on top of my wrap, I asked if she could take it off before she put any condiments on) and her response was that she didn’t see anything wrong with it and left it on anyway. Threw the sandwich away when I got home as expired spinach often contains harmful bacteria including E. coli. My own choice to still purchase the sandwich, yes, but had decided not to be rude to the attendant and have her make a new one although her response was far from kind or professional. Hoping a manager or owner sees this review and makes changes to avoid anyone getting sick from this poor customer service and...

As another local company my store always tries to support local when it comes to our luncheons but this is the most unaccommodating subway I have ever been too. Its just odd that sometimes you can call there and ask for 2 platters and its not an issue you may just have to wait a few hours, which is fine I know it takes some time to put them together, but other times you are made to feel like your bothering them and are told you have to have 24 hours notice. I mean its granville and I've been in there multiple times. Its rarely so busy they cant pull themselves away long enough to make 10 subs for 2 platters. You would think they'd appreciate any business they can get but I guess they just cant be bothered. Oh well guess we will go somewhere else...