GillHouse Restaurant & Bar — Restaurant in Town of Henderson

So great to have this place open again! Friendly staff, great chef, and atmosphere is really nice on the harbor. We got a tour of the newly remodeled rooms. Highly recommend the steamers!! Eaten there multiple times now. Broiled haddock, meatballs sandwich, rigs with broccoli and mushrooms to name a few. Food is nicely prepared. Love the butter served with the bread. And salad dressing is great. Open on Mondays!! Which is great, but it was slammed when I got there at 7pm! Felt pretty invisible while I sat at the bar until someone finally noticed I was there. The one bartender literally thought I had already ate, which tells me they aren’t dialed in to their customers or even who they are interacting with at the bar. As a guy who eats alone a lot, connection with the bartender and/or servers is so important to me, especially being I was in the business for years. It’s all about connection. I remembered all the peoples names that waited on me, but don’t think they remembered me, even after being in 4-5 times in the past month. When the bartender asked me if I was having a special because they had never seen that, and I had to enlighten them that it’s an actual menu item. Makes me feel like service needs to know their product. I worked in a restaurant in Boston where we were literally quizzed on all items on the menu and we needed to know ingredients in every dish. This way you are knowledgeable in what you are selling. This advice I give in hopes this area improves . Love the whole place, just think customer service needs to be dialed in...

I hosted an important family event at the Gill House. The owner sat down with me to plan my event ahead of time. The staff provided excellent service leading up to the event. The renovation of the historic building is outstanding: a tasteful nod to history with modern room appointments and details. The event room is bright and spacious. The adjacent sitting room is comfortable and welcoming. The food came out right on time and our server, Lindsey, was very attentive. The food was plentiful and tasty. The events menu offerings were unique and wide ranging in price and taste. We were allowed to provide our own dessert. Since our guests were traveling from far away, it meant so much that the atmosphere was welcoming. We loved our experience at...

The dining room is small and on a Saturday night it was very loud; it felt like we had to yell the whole dinner. It was also extremely hot and so closely seated that there was only one path through the tables. My broiled fish dinner was good but could have been better seasoned and the waitress was new and forgot to bring bread and butter. I expected more from the food based on the web site. The dining room was ridiculously hot, the food was ok but not great and prices a bit high. I plan to go back and try it again on a cooler day and perhaps a weekday lunch. Friends have said such good things I have to...