Beau's Bargins & Moon Star — Restaurant in Town of Lake Luzerne

Was given wrong order and other items were disgusting!!!was yelled at when returned!!! was unfrofessionally talked to that I recorded that I will be turning into the better business bureau I would give zero stars if that was an option i was screamed at called a liar and asked what to do with the other food they prepared and I suggested to give it to a needy family or a homeless person and then was marked and told not to call and order again which I will not because the food I received was not only a disgrace it definitely was and not up to par if they were ever to be visited by the code inspector I urge to stay far far away unless you have no taste buds or are trying to give yourself a heart attack from the amount of salt used nonetheless moon star get to know stars they can take their food to the moon and back and I still wouldn’t eat it absolutely repulsive and the fact that I mentioned to give it to a family in need or take it home for your family to eat and was laughed at the fact that they won’t eat their own food shall make one question.....(update to response) I in fact did not ask for a new meal my husband brought the food back to you as we discussed.. you then fought with him and said you made new food and called me to yell at me. I would never tell you to give food that was consumed during covid!! I had told you when you asked what do I do with the food we just prepared?that’s when I stated to either give it to a family in need or bring it home for your family. I am glad that you responded in a manner and admitting that you in fact yelled at me and were upset so then people can see how you really run as a business. we are in very tough times and for that I am sorry,but I did not need to be spoken to in the manner that you spoke to me in. I would be more than happy to let your customers actually hear the recorded phone call or even yourself for that matter so please don’t try to church it up to make it seem like...

I’ve ordered from this place several times, and this visit was really disappointing. The daughter always has a snobby attitude but we never took it personal. However I accidentally ordered the wrong meal and politely asked if they could remake it. The place wasn’t busy at all (we were the only ones there), but the daughter who works there refused to make a new one unless I paid full price again. I understand it was my mistake, but the way she handled it was rude and unprofessional. She slammed the register, put my food back aggressively, and had a snobby attitude the whole time.

It’s a shame because the brother who sometimes takes orders is actually very respectful and provides good customer service. Maybe he should be the one handling customers instead. I won’t be coming back after this experience. Shame on this place for having bad customer service and after the bad reviews this place still doesn’t care about...

Great food and service, nice portions & good value. A few fast food style tables that you could seat & eat at if you’re on the go, but definitely would not recommend dining there for date night. They really could use more prominent lighting outside, may help bring in more business, especially during tourist season, you could easily pass by & never know it’s here, which is unfortunate, because the food is excellent. I’ve been living in the area a few months now & have ordered perhaps 15-20 times, never been disappointed with the food or the staff, both of which are excellent. I’d give another star if dine in atmosphere was a little more appealing. I ordered beef & scallops the other night & it was the best B&S I’ve ever had! Either way, if you’re in the area & want Chinese takeout, this...